At a Glance
- Tasks: Manage contracts, oversee transport and warehouse operations, and ensure customer satisfaction.
- Company: Join a leading 3PL known for excellence and growth in the logistics industry.
- Benefits: Enjoy a competitive salary, career growth opportunities, and a supportive work environment.
- Why this job: Be part of a respected company that values innovation and teamwork while making a real impact.
- Qualifications: Experience in 3PL management, understanding of operational requirements, and a drive for excellence.
- Other info: Must commute to Hemel Hempstead five days a week.
The predicted salary is between 36000 - 60000 £ per year.
Loom Talent are supporting a leading 3PL with the appointment of a Contract Manager for one of their long-standing customers in Hemel Hempstead. This commercial role will oversee both Transport and Warehouse Operations and will be responsible for the ongoing success and growth of the contract.
In the role of Contract Manager, you will be responsible for the following:
- Build a relationship with the customer, securing contract renewals and ensuring business excellence.
- Ensure all KPI's, such as operational and financial targets are met as required.
- Engage, develop and motivate your team to ensure a positive workplace and drive colleague engagement.
- Work efficiently to tight deadlines to ensure customer satisfaction targets and service targets are adhered to.
- Ensure effective communication throughout the operation, communicating planned requirements providing information on performance, company news and procedures.
To be successful in your application for Contract Manager you will meet the following criteria:
- Management from within a 3PL provider and an understanding of the operational requirements. Essential.
- Familiar with service level expectations, in both a transport environment & Warehouse environment. Essential.
- Commercially astute with the ability to deliver an excellent service against budget. Essential.
- The ability to continually look for ways to enhance and improve processes. Essential.
- Must be able to commute to Hemel Hempstead 5 days a week. Essential.
Upon accepting the role of Contract Manager, you will receive a competitive salary and benefits package. You will join a great business that is well respected in the industry and that can provide a great platform for further career growth.
Contract Manager employer: Loom Talent
Contact Detail:
Loom Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager
✨Tip Number 1
Network with professionals in the logistics and supply chain industry, especially those who have experience in 3PL environments. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights into the role.
✨Tip Number 2
Familiarise yourself with the specific KPIs and service level expectations that are common in transport and warehouse operations. This knowledge will not only help you understand the role better but also allow you to speak confidently about how you can meet and exceed these targets during interviews.
✨Tip Number 3
Prepare examples from your past experiences where you've successfully built relationships with clients or stakeholders. Highlight your ability to secure contract renewals and drive business excellence, as these are key aspects of the Contract Manager role.
✨Tip Number 4
Research the company culture of the 3PL provider you're applying to. Understanding their values and work environment will help you demonstrate how you can engage and motivate your team effectively, which is crucial for success in this position.
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract management, particularly within a 3PL environment. Emphasise your achievements in meeting KPIs and managing teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how you've successfully managed contracts and improved processes in previous positions.
Highlight Key Skills: In your application, focus on skills such as commercial acumen, team motivation, and effective communication. These are crucial for the Contract Manager role and should be evident in your written materials.
Proofread Your Application: Before submitting, carefully proofread your application to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital for this role.
How to prepare for a job interview at Loom Talent
✨Showcase Your Relationship-Building Skills
As a Contract Manager, building strong relationships with customers is key. Prepare examples of how you've successfully managed client relationships in the past, focusing on securing contract renewals and ensuring satisfaction.
✨Demonstrate Your KPI Knowledge
Familiarise yourself with common KPIs in both transport and warehouse operations. Be ready to discuss how you have met or exceeded these targets in previous roles, showcasing your ability to drive performance.
✨Highlight Team Development Experience
Engaging and motivating a team is crucial for this role. Think of specific instances where you've developed your team members or improved workplace morale, and be prepared to share these stories.
✨Prepare for Process Improvement Discussions
The role requires a focus on enhancing processes. Come equipped with ideas or examples of how you've identified inefficiencies and implemented successful changes in past positions.