At a Glance
- Tasks: Support adults in need by providing essential services and assistance.
- Company: Lookout Housing and Health Society, dedicated to empowering diverse communities.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: Join a dynamic team committed to inclusivity and personal growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Diploma in Community Social Services and relevant experience required.
The predicted salary is between 30000 - 40000 £ per year.
Employment Status: Full Time - Permanent
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services.
Location: Grosvenor CLBC, 15 minute walk from Gateway Skytrain
Days and Hours of work: Tuesday through Saturday, Shift times will be 0730 - 1530 Hours. Shifts are 7.5 hours in length. Days of rest shall be consecutive. Schedule may change with two weeks’ notice. Probationary/qualifying period will be 488 hours with mid and end point reviews.
Salary: $29.62 - 31.40 depending upon applicants' length of seniority (as per the Collective Agreement)
Job Summary: The Program Support Worker reports to the Program Manager or designate and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. The Program Support Worker carries out a variety of duties related to the operation of the facility including accepting referrals based on predetermined criteria, intake and orienting guests, providing resources that meet the mental, developmental and/or physical disabilities of the guests. This position deals with the public, other service agencies and professionals involved in the resource of the guests.
This role requires the ability to maintain a clean-shaven area where a respirator seal contacts the face and to successfully complete annual fit testing for a half-mask respirator, in alignment with WorkSafeBC and organizational safety requirements.
Job Duties:
- Will participate in tenant intakes, and provide support services and assessments.
- Will identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication.
- Ensure that basic needs are met by working closely with individuals on a long-term, ongoing basis.
- Complete required paperwork and maintain statistical and evaluative data.
- Assist with volunteers and practicum students on site.
- Some external work is likely to occur; use of an automobile may, at times, be useful.
- Assists clients with activities of daily living such as feeding, lifts and transfers, grooming, and toileting.
- Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted.
- Responsible for complying with and contributing to all aspects of health and safety program.
Qualifications & Competence:
- Diploma in Community Social Services.
- Minimum Grade 12 education plus two (2) years of recent related experience; or an equivalent combination of education, training, and experience.
- Familiarity with community resources, particularly addiction, mental health, and harm reduction.
- Must have current Occupational First Aid Level 1 Certificate.
- Must have Class 5 driver's License, Drivers Abstract and Business Insurance.
- Crisis Intervention Skills Training is an asset.
- Ability to work independently or in a team setting.
- Strong ability to manage stress and organise workload.
- Excellent communication, writing, documentation, and organisational skills.
- Ability to understand and maintain clientele/worker boundaries.
- Ability to work with disadvantaged and challenging adults in a diverse environment.
- Quick learner and self-motivated.
- Strong physical and mental ability to perform work tasks and operate job-related equipment.
- A minimum of two (2) years of sobriety if you have had concerns related to alcohol and/or drug use.
- Criminal Record Clearance for the Vulnerable Sector.
Closing Date: Applications will be accepted until July 21, 2026 at 5:00 pm.
“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must apply through "Career Opportunities" on SAP. External applicants will be reviewed after Internal.
ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED.
Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.
Program Support Worker in Surrey employer: Lookout Society
Lookout Housing and Health Society is an exceptional employer dedicated to providing meaningful support to adults facing housing challenges. With a strong commitment to inclusivity and employee growth, we offer a collaborative work culture where staff are empowered to make a real difference in the lives of those we serve. Located in the Baird Blackstone Building, our team enjoys a supportive environment with opportunities for professional development and a focus on health and safety.
StudySmarter Expert Advice🤫
We think this is how you could land Program Support Worker in Surrey
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Lookout Society, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Lookout Society. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Lookout Society's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Program Support Worker in Surrey
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Lookout Society. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Lookout Society.
How to prepare for a job interview at Lookout Society
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Lookout Society.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Program Support Worker at Lookout Society.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Lookout Society that you're ready to hit the ground running in the Program Support Worker role.
