Clinical Support Worker in Surrey

We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services.

Location: Crawford Manor

Days and Hours of work: 7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidays. Shifts are 7.5 hours in length. Days of rest shall be consecutive. Schedule may change with two weeks’ notice. Probationary/qualifying period will be 488 hours with mid and end point reviews.

Salary: $31.56 - 33.28 depending upon applicants' length of seniority (as per the Collective Agreement).

Job Summary: The Clinical Support Worker (CSW) reports to Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. The CSW works with residents to provide assistance, support, education and skill training. Will work with resident to maintain and develop greater independence and stability with the goal of a healthier and more independent living arrangement. This is a licensed, sober, second-stage, residential adult male home.

Job Duties:

• Will participate in resident intake and provide support services and assessment.
• Will identify challenges for resident and develop service plans, crisis intervention, administer finances and medication.
• Ensure that basic needs are met by working closely with the individual on a long-term, ongoing basis.
• Complete required paperwork and maintain statistical and evaluative data.
• Assist with volunteers and practicum students on site.
• Some external work is likely to occur. Use of an automobile may at times be useful.
• Case planning.
• Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted.
• Responsible for complying with and contributing to all aspects of health and safety program.
• Other duties as required.

Qualifications & Competence:

• Related Diploma or Certificate or minimum Grade 12 education, plus two (2) years of recent related experience or equivalent combination of education, training and experience.
• Familiarity with community resources, particularly addiction, mental health and harm reduction.
• Must have current OFA 1 First Aid Certificate.
• Crisis Intervention Skills Training an asset.
• Class 4 driver's License an asset.
• Ability to work independently or in a team setting.
• Strong ability to manage stress and organise workload.
• Excellent communication, writing and documentation and organisational skills.
• Understands and maintains clientele/worker boundaries.
• Ability to work with disadvantaged and challenging adults in a diverse environment.
• Quick learner and self-motivated.
• Strong physical and mental ability to perform work tasks and operate job-related equipment.
• Minimum of two years sobriety required.
• Criminal Record Clearance – vulnerable sector.

Closing Date: Applications will be accepted until July 9, 2026 at 5:00pm. “All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must apply through "Career Opportunities" on SAP. External applicants will be reviewed after Internal. ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED.

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.