At a Glance
- Tasks: Support adults in need by providing assistance, education, and skills training.
- Company: Lookout Housing and Health Society, dedicated to helping those with low income.
- Benefits: Competitive pay, flexible shifts, and a chance to make a real difference.
- Other info: Join a supportive team and grow your skills in a meaningful role.
- Why this job: Empower individuals towards independence and stability in their lives.
- Qualifications: Diploma in Community Social Service and relevant experience required.
The predicted salary is between 40500 - 49500 £ per year.
Employment Status: Part Time - Temporary until incumbent return
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services.
Location: Baird Blackstone Building
Days and Hours of work:
- Friday through Saturday | Shift times will be 2359 - 0759 Hours
- Sunday through Monday | Shift times will be 2300 - 0700 Hours
Shifts are 7.5 hours in length. Days of rest shall be consecutive. Schedule may change with two weeks’ notice. Probationary/qualifying period will be 488 hours with mid and end point reviews. Night premium will be given to staff that work 50% or more of their shift between 00:00-08:00 Hours.
Salary: $33.49 - 35.31 depending upon applicants' length of seniority (as per the Collective Agreement)
Job Summary: The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of Ethics. The TSW works with residents to provide assistance, support, education, and skills training. The TSW will work with tenants to maintain and develop greater independence and stability with the goal of a healthier and more independent living arrangement.
This position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face.
Job Duties:
- Will participate in tenant intakes, and provide support services and assessments
- Will identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication
- Ensure that basic needs are met by working closely with individuals on a long-term, ongoing basis
- Complete required paperwork and maintain statistical and evaluative data
- Assist with volunteers and practicum students on site
- Some external work is likely to occur; use of an automobile may, at times, be useful
- Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
- Responsible for complying with and contributing to all aspects of health and safety program
Qualifications & Competence:
- Diploma in Community Social Service
- Class 5 BC Drivers’ License (*Only if required)
- OFA 1 First Aid Certificate
- Food Safe Certificate (*Only if required)
- Recent related experience of two (2) years OR an equivalent combination of education, training and experience OR other qualifications determined to be reasonable and relevant to the work.
- A minimum of two (2) years sobriety if having alcohol and/or drug problems.
- Criminal Record Clearance – Vulnerable Sector
Skills and Abilities:
- Knowledge/familiarity with related resources such as: Mental Health, Income Assistance, Harm Reduction, Trauma Informed Practice, Addictions Support organisations, etc.
- Ability to carry out the duties of the position
- Ability to work independently and in cooperation with others
- Ability to operate related equipment
- Ability to communicate effectively both verbally and in writing
- Ability to organise and prioritise work
- Ability to observe and recognise changes in guests
- Ability to establish and maintain rapport with guests
- Home management skills
- Ability to instruct
- Suitability to work with disadvantaged and challenging adults in a diverse environment.
- Ability to analyse and resolve problems
- Conflict resolution and crisis intervention skills
- Advocacy Skills
Closing Date: Applications will be accepted until September 1, 2026 at 5:00 pm
Tenant Support Worker in Surrey employer: Lookout Society
Lookout Housing and Health Society is an exceptional employer dedicated to providing meaningful support to adults facing housing challenges. With a strong commitment to employee growth, we offer comprehensive training and a collaborative work culture that values compassion and teamwork. Located in the Baird Blackstone Building, our part-time Tenant Support Worker role provides flexible scheduling and competitive pay, making it an ideal opportunity for those looking to make a positive impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Tenant Support Worker in Surrey
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Lookout Society, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Lookout Society. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Lookout Society's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Tenant Support Worker in Surrey
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Lookout Society. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Lookout Society.
How to prepare for a job interview at Lookout Society
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Lookout Society.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Tenant Support Worker at Lookout Society.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Lookout Society that you're ready to hit the ground running in the Tenant Support Worker role.
