At a Glance
- Tasks: Support homeless adults by providing assistance and connecting them to community resources.
- Company: Lookout Housing and Health Society, dedicated to helping those in need.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Join a dynamic team and contribute to a meaningful mission.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Grade 12 education or related certificate, plus two years of relevant experience.
The predicted salary is between 40500 - 49500 £ per year.
Employment Status: Full Time - Temporary until incumbent return
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca.
Location: Guildford Shelter
Days and Hours of work: Sunday through Thursday, Shift times will be 0700 - 1500 Hours. Shifts are 7.5 hours in length. Days of rest shall be consecutive. Schedule may change with two weeks’ notice. Probationary/qualifying period will be 488 hours with mid and end point reviews.
Salary: $29.62 - 31.40 depending upon applicants' length of seniority (as per the Collective Agreement).
Job Summary: The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of Ethics. SRWs are direct service staff working within a 24-hour, 7-days-a-week emergency shelter for homeless adults who struggle with a variety of issues such as homelessness, addictions, and mental health. The SRW provides intakes, orientations, and support for guests entering the shelter. The SRW will connect with public service agencies relevant to the needs of the shelter guests. This position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face.
Job Duties:
- Provide support, supervision, and assistance to homeless adults who may be facing multiple barriers.
- Accept referrals, and identify and share information with a variety of Lookout’s external resources.
- Refer guests to a variety of community services.
- Interview and provide basic necessities; ensuring a safe and supportive environment for all.
- Complete required records and maintain statistical data.
- Support others in the shelter who are in need of assistance.
- Provide assistance for new staff.
- Job duties are complex and may have a few disagreeable factors.
- Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted.
- Responsible for complying with and contributing to all aspects of health and safety program.
Qualifications & Competence:
- Related Certificate; or minimum Grade 12 education, plus two (2) years of recent related experience; or equivalent combination of education, training, and experience.
- Familiarity with community resources; such as addiction, mental health, income assistance and harm reduction.
- Must have current Occupational First Aid Level 1 Certificate.
- Crisis Intervention Skills (CPI), Naloxone and Trauma Informed Practice training is an asset.
- Ability to work independently or in a team setting.
- Strong ability to manage stress and organise workload.
- Excellent communication, writing, documentation, and organisational skills.
- Understands and maintains clientele/worker boundaries.
- Ability to work with disadvantaged and challenging adults in a diverse environment.
- Strong physical and mental ability to perform work tasks and operate job-related equipment.
- A minimum of two (2) years of sobriety if you have had concerns related to alcohol and/or drug use.
- Criminal Record Clearance – Vulnerable Sector required.
Closing Date: Applications will be accepted until September 1, 2026 at 5:00 pm.
Shelter Resource Worker in Surrey employer: Lookout Society
Lookout Housing and Health Society is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable adults. With a strong commitment to employee growth, we offer comprehensive training and support within a collaborative work culture that values compassion and respect. Located in Guildford, our team enjoys a fulfilling work environment where they can contribute to essential services while benefiting from competitive salaries and a focus on health and safety.
StudySmarter Expert Advice🤫
We think this is how you could land Shelter Resource Worker in Surrey
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Lookout Society.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Lookout Society!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Lookout Society, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Lookout Society or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Shelter Resource Worker in Surrey
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Lookout Society:Before hitting send, make sure to tailor your application specifically to Lookout Society! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Lookout Society
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
