At a Glance
- Tasks: Supervise parts department, manage orders, and provide excellent customer service.
- Company: Top automotive retailer in the UK with a focus on employee wellbeing.
- Benefits: Competitive salary, generous leave, health perks, and career development opportunities.
- Other info: Inclusive workplace with a commitment to employee growth and success.
- Why this job: Join a friendly team and make a real impact in a dynamic environment.
- Qualifications: Experience in a similar role and strong communication skills required.
The predicted salary is between 32500 - 32500 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Wolverhampton Mercedes-Benz
Contract Type: Permanent Full Time
Salary: £32,500 per annum plus bonus
Hours: 42 hours (Monday to Friday 8am to 5pm, Saturdays 8.00 am to 1.00pm on a rota basis)
Are you a Parts Supervisor in search of a new challenge? You have arrived at the right place, we are on the hunt for an experienced and enthusiastic Parts Advisor. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our parts department. Working alongside a friendly and hard-working team of parts advisors, you will be able to build relationships and manage our customer’s expectations. As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.
Responsibilities:
- Assisting the Parts Manager with daily duties
- Completing Vehicle health checks for workshop
- Ensuring all items are correctly located and stock control
- Receiving orders & ensuring returns are up to date
- Answering calls from customers
- Providing excellent customer care
You will have previous experience gained in a similar role. You will possess excellent communication skills, and practical knowledge of computer systems. It is important that you can work as part of a team as well as having the ability to work independently. You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team. If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch.
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing:
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing:
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle:
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Parts Supervisor in Wolverhampton employer: Lookers
As one of the top three automotive retailers in the UK, we pride ourselves on fostering a supportive and inclusive work environment in Wolverhampton. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, which includes competitive salaries, generous leave policies, and extensive training opportunities for career growth. Join our friendly team where your contributions are valued, and success is celebrated at every level.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Supervisor in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and how you can contribute as a Parts Supervisor. Tailor your answers to show how your experience aligns with their needs.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your past experiences and how they relate to the role of a Parts Advisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our fantastic team.
We think you need these skills to ace Parts Supervisor in Wolverhampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Parts Supervisor role. Highlight your relevant experience and skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us. Share your passion for the automotive industry and how your previous roles have prepared you for this challenge.
Showcase Your Communication Skills:Since excellent communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lookers
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive parts and the specific brands the company represents. Being able to discuss the latest models or parts trends will show that you're genuinely interested and knowledgeable about the industry.
✨Showcase Your People Skills
As a Parts Supervisor, you'll be interacting with both customers and team members. Prepare examples of how you've successfully managed customer expectations or resolved conflicts in the past. This will highlight your communication skills and ability to work as part of a team.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving abilities, especially related to stock control and order processing. Think of scenarios where you've had to deal with discrepancies or tight deadlines, and be ready to explain how you handled them.
✨Understand the Company Culture
Familiarise yourself with the company's values and benefits package. Be prepared to discuss how you align with their commitment to employee wellbeing and career development. This shows that you're not just looking for a job, but a place where you can grow and contribute.
