At a Glance
- Tasks: Join our team as a Vehicle Technician, performing health checks and repairs using cutting-edge technology.
- Company: Lookers Mercedes Benz of Gatwick is a leading automotive retailer in the UK with a strong commitment to its people.
- Benefits: Enjoy competitive salaries, generous leave, and perks like a colleague car plan and enhanced parental leave.
- Why this job: Be part of a supportive team with excellent training opportunities and career progression in a dynamic environment.
- Qualifications: You need NVQ Level 3 or equivalent, a full UK driving licence, and a passion for learning.
- Other info: Experience with the brand is a plus, but full training will be provided.
Contract Type: Permanent
Hours: Monday - Friday 8:00am-5:00pm, Saturdays 8am - 1pm on rota basis
Salary: up to £41,060 OTE (including £32,000 to £35,000 basic, plus bonus)
Lookers Mercedes Benz of Gatwick is recruiting for a Vehicle Technician to join their fantastic workshop. While working alongside our other 15 experienced technicians, you will play a vital role, carrying out vehicle health checks using the latest technology, conducting vehicle services, and carrying out any additional repairs.
Here at Lookers Mercedes Benz of Gatwick, you will be reporting to Vik Patel, the aftersales manager, where you will be given on-going support to ensure that you have the tools needed to be able to perform to the very best! We can also offer you excellent career progression and training opportunities, including manufacturer accredited schemes, as well as Hybrid & Electric training to accelerate your career further!
Our technicians play a vital role within our Service team by delivering first class customer service every time. We want you to be part of our success. If you’re a qualified Vehicle Technician or an experienced Mechanic, whether you work in a dealer group or independent garage we want to hear from you!
Responsibilities
- Carrying out vehicle health checks using the latest technology
- Conducting vehicle service in accordance with manufacturers guidelines and customer requests
- Carrying out any additional repairs once authorised by the customer
- Warranty repairs are per the manufacturer’s guidelines and relevant write up is complete
- Taking the customers vehicle out on a road test to ensure all faults are rectified
- Complete all relevant paperwork to a high standard
Qualifications
The ideal candidate will have prior experience working within a workshop. You'll be self-motivated, ambitious, and eager to learn, while being able to work to the highest standards. You will require a full UK driving licence and completion of NVQ Level 3 or equivalent qualification. MOT Licence would be a bonus!
Having previous experience of working with the brand would be advantageous in this role, although not essential as full brand accreditation training can be provided.
If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch.
About us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package.
- Competitive salaries with clear pay scales in place as you develop
- Generous annual leave allowance that increases with length of service
- Eligibility to join one of our colleague car plans and cycle to work scheme
- Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay)
- Critical illness cover after 2 years plus life assurance and free will writing service
- Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers
- Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive a driver's licence check will also be carried out.
Technician employer: Lookers
Contact Detail:
Lookers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician
✨Tip Number 1
Familiarise yourself with the latest technology used in vehicle health checks. Being knowledgeable about the tools and systems that Lookers Mercedes Benz of Gatwick employs will show your enthusiasm and readiness to contribute from day one.
✨Tip Number 2
Network with current or former employees of Lookers Mercedes Benz. They can provide insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Highlight any experience you have with Mercedes Benz vehicles or similar brands. Even if it's not essential, demonstrating familiarity with their standards and practices can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your customer service skills. Since delivering first-class customer service is a key part of the role, be ready to share examples of how you've successfully interacted with customers in previous positions.
We think you need these skills to ace Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Vehicle Technician or Mechanic. Emphasise any specific skills related to vehicle health checks, servicing, and repairs, as well as your qualifications like NVQ Level 3.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your eagerness to join Lookers Mercedes Benz of Gatwick. Mention how your previous experience aligns with their requirements and your commitment to delivering excellent customer service.
Highlight Continuous Learning: In your application, mention any ongoing training or certifications you have pursued, especially in Hybrid & Electric technologies. This shows your ambition and willingness to grow within the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a technical role.
How to prepare for a job interview at Lookers
✨Know Your Technical Stuff
Make sure you're well-versed in the latest vehicle technologies and repair techniques. Brush up on your knowledge of Mercedes-Benz vehicles, as this will show your enthusiasm and readiness to work with their brand.
✨Demonstrate Customer Service Skills
Since delivering first-class customer service is key, prepare examples of how you've successfully interacted with customers in the past. Highlight any experiences where you went above and beyond to ensure customer satisfaction.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and technical knowledge. Be ready to discuss specific repairs or services you've performed, and how you approached challenges in the workshop.
✨Show Your Willingness to Learn
Express your eagerness to take advantage of the training opportunities offered, especially in hybrid and electric vehicle technology. This shows that you're not just looking for a job, but are committed to growing your career.