At a Glance
- Tasks: Support service advisors and provide excellent customer service in a busy automotive environment.
- Company: Top automotive retailer in the UK with a focus on employee wellbeing.
- Benefits: Competitive salary, generous leave, health perks, and discounts on tech and gym memberships.
- Other info: Great opportunities for career development and a supportive work culture.
- Why this job: Join a dynamic team and kickstart your career in the automotive industry.
- Qualifications: Highly organised with strong customer service skills.
The predicted salary is between 27758 - 27758 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Sheffield Ford
Contract Type: Permanent, full time
Salary: £27,758 per annum
Hours: 42 hours per week. Monday - Friday 8:00am - 5:00pm
We are looking for a highly organised and dynamic individual to join our team as a Service Administrator at Sheffield Ford. This is an excellent opportunity to progress your career whilst also reaping the benefits of working for a leading brand. Our Service Administrators support the day to day running of our service department, by providing high quality administrative support to our Service Advisors in our busy Ford division. They are knowledgeable and capable of working at pace whilst providing a first-class service.
Responsibilities:
- Supporting service advisors
- Assist customers at the drive-thru entrance
- Prep job cards for incoming customers
- Making pre-calls to customers
- Providing excellent customer service
- Creating bookings for customers
If you are interested please do apply today and a member of our recruitment team will reach out!
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing:
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing:
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle:
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Service Administrator in Sheffield employer: Lookers
As one of the top three automotive retailers in the UK, we pride ourselves on our commitment to our employees, offering a comprehensive rewards and benefits package that supports both career growth and personal wellbeing. Working as a Service Administrator at Sheffield Ford not only provides you with a competitive salary and generous leave but also places you in a vibrant work culture that values teamwork, celebrates success, and invests in your professional development through tailored training opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator in Sheffield
✨Tip Number 1
Get to know the company! Research Sheffield Ford and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administration. Think about examples from your past experiences that demonstrate your skills and how you can contribute to the service department.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the role and potentially lead to a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Sheffield Ford and ready to take the next step in your career.
We think you need these skills to ace Service Administrator in Sheffield
Some tips for your application 🫡
Show Your Organisational Skills:As a Service Administrator, being organised is key! Make sure to highlight any experience you have in managing tasks or supporting teams. We want to see how you can keep things running smoothly!
Customer Service is Key:Since you'll be assisting customers and service advisors, it's important to showcase your customer service skills. Share examples of how you've provided excellent service in the past – we love to see that!
Tailor Your Application:Take a moment to tailor your application to the role. Use keywords from the job description and show us why you're the perfect fit for our team at Sheffield Ford. It really helps us see your enthusiasm!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen to join our fantastic team!
How to prepare for a job interview at Lookers
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, the brands they represent, and what makes them a top automotive retailer in the UK. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a Service Administrator, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or supported a busy team. Highlighting your ability to work at pace while maintaining high-quality service will impress the interviewers.
✨Practice Customer Service Scenarios
Since the role involves assisting customers and providing excellent service, think about common customer service scenarios you might face. Practise how you would handle these situations, focusing on communication and problem-solving skills. This will demonstrate your readiness for the role.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or the company's approach to employee wellbeing. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
