At a Glance
- Tasks: Supervise and motivate a team of Technicians & Apprentices in a dynamic workshop environment.
- Company: Top automotive retailer in the UK, representing 32 manufacturer brands.
- Benefits: Competitive salary, generous leave, health perks, and career development opportunities.
- Other info: Inclusive workplace with excellent training and career progression.
- Why this job: Join a world-renowned brand and make a real impact in the automotive industry.
- Qualifications: Experience in workshop management and strong leadership skills.
The predicted salary is between 36000 - 42000 € per year.
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Location: Volkswagen Preston
Contract type: Permanent, full-time
Working hours: 40 hours per week Monday-Friday 08:00-18:00 with 1 hour lunch
Salary: Up to £42,000 Including OTE (basic £36,000)
An exciting opportunity has become available here in Preston Volkswagen dealership, as we’re on the lookout for an experienced Workshop Controller to join our dynamic team in our impressive facility. It is the perfect opportunity for a talented and enthusiastic Workshop Controller to advance their career with a world renowned brand.
As a Workshop Controller, you will supervise and motivate our team of Technicians & Apprentices and pro-actively review and prioritise the daily workload. You will be a crucial part of our business and the Aftersales Department, reporting into our Aftersales Manager who will provide you with ongoing support to ensure that you have the tools needed to perform to the very best of your ability! Furthermore, you will also be able to do brand specific training which will enable you to progress within the motor trade industry.
The successful candidate for our Workshop Controller position will be responsible for the day to day running of the workshop, ensuring the service and repair technicians achieve their daily targets. Assisting the Service Manager in ensuring the department provides the best possible service to the customers and achieves agreed profits and retention levels. As part of your daily role you will be responsible for maintaining high levels of customer satisfaction by implementing relevant quality checks.
- Ensuring that all working practices comply with company, DVSA, health and safety and OEM policy.
- Making sure all service work is carried out correctly, competently and on time, with customer satisfaction in mind.
- You will also maintain relationships with the vehicle manufacturer and provide support to Technicians during repairs and ensure that high standards are achieved and maintained within the workshop and surrounding areas.
- Liaising with colleagues and other departments to ensure a top quality service for customers.
- Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts.
- Assisting with technical challenges by going above and beyond to support the team and writing technical reports.
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business.
- Generous annual leave that increases with your length of service.
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave.
- Access to Techscheme for discounted technology purchases with flexible payments.
Health & Wellbeing:
- Eyecare vouchers to help cover vision care needs.
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing.
- Dental insurance for everyday dental care and unexpected treatments.
- Optional critical illness cover for peace of mind during life's most challenging moments.
Financial Wellbeing:
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app.
- Free will writing services to help plan for the future.
- Flexible life assurance options and partner life assurance for added protection.
Leisure & Lifestyle:
- Discounted gym memberships to support an active lifestyle.
- Travel insurance to help you explore with confidence.
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts.
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Workshop Controller in Preston employer: Lookers
At Volkswagen Preston, we pride ourselves on being a top automotive retailer in the UK, where our people are our greatest asset. We offer a competitive salary and a comprehensive benefits package that includes generous annual leave, health and wellbeing support, and opportunities for professional growth through brand-specific training. Our inclusive work culture fosters collaboration and celebrates success, making it an ideal environment for a Workshop Controller to thrive and advance their career.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Controller in Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes them tick and be ready to discuss how your experience as a Workshop Controller aligns with their goals. Show them you're not just another candidate!
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your past experiences and how they relate to the role. Confidence is key, so make sure you’re comfortable talking about your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Volkswagen Preston. Let’s get you that Workshop Controller role!
We think you need these skills to ace Workshop Controller in Preston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Workshop Controller role. Highlight your experience in managing teams, achieving targets, and ensuring customer satisfaction. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you’ve successfully led teams or improved workshop efficiency in the past.
Showcase Your Technical Knowledge:As a Workshop Controller, technical expertise is key. Don’t shy away from mentioning any relevant qualifications or training you’ve completed. We love seeing candidates who are proactive about their professional development!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s straightforward and ensures your application gets to the right people quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Lookers
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and the specific role of a Workshop Controller within their operations. This will not only help you answer questions more effectively but also show your genuine interest in the position.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll be supervising a team. Be prepared to discuss your previous experiences in leading teams, resolving conflicts, and motivating staff. Use specific examples that highlight your ability to manage workloads and maintain high standards of customer satisfaction.
✨Prepare for Technical Questions
Expect to face technical questions related to automotive service and repair processes. Brush up on your knowledge of DVSA regulations, health and safety practices, and OEM policies. Being able to demonstrate your technical expertise will set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
