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- Tasks: Join our team as a Parts Advisor, managing customer orders and ensuring smooth operations.
- Company: Newcastle Audi is a friendly and professional automotive brand with a strong reputation.
- Benefits: Enjoy a competitive salary, bonus opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact on customer satisfaction.
- Qualifications: Previous experience in a similar role and excellent communication skills are essential.
- Other info: Work 42 hours a week in a collaborative and engaging atmosphere.
The predicted salary is between 25000 - 27000 £ per year.
Salary: £25,000 - £27,000 dependent on brand experience, plus bonus!
Working Hours: 42 hours
Are you a Parts Advisor in search of a new challenge? You have arrived at the right place. Here at Newcastle Audi, we are looking for an experienced and enthusiastic Parts Advisor. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our Newcastle brand parts department.
Working alongside a friendly and hard-working team of parts advisors, you will be able to build relationships and manage our customer’s expectations. As a Parts Advisor, you will ensure that all customers in retail and workshop areas are dealt with quickly and efficiently, and that all orders are processed on the same day. You will be required to complete all administrative functions accurately and in a timely manner and log any stock discrepancies with the Parts Manager.
Responsibilities- Assist the Parts Manager with daily duties
- Complete vehicle health checks for the workshop
- Ensure all items are correctly located and maintain stock control
- Receive orders and ensure returns are up to date
- Answer calls from customers
- Provide excellent customer care
You should have previous experience in a similar role, possess excellent communication skills, and have practical knowledge of computer systems. It is important that you can work well as part of a team and independently. You will be a personable individual with excellent verbal and written communication skills, capable of working both independently and as part of a dynamic team.
If your skills and experience match what we are looking for, please apply.
Parts Advisor employer: Lookers
Contact Detail:
Lookers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Network with current or former Parts Advisors at Newcastle Audi or similar companies. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the role and the company culture.
✨Tip Number 2
Familiarise yourself with the specific brands and models that Newcastle Audi deals with. Showing your knowledge about their products during an interview can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous experience in parts advising, particularly any examples where you improved customer satisfaction or streamlined processes. Real-life examples can demonstrate your value to the team.
✨Tip Number 4
Practice your communication skills, as they are crucial for this role. Consider role-playing common customer scenarios with a friend to enhance your ability to handle inquiries effectively.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor. Focus on your previous roles, especially those that involved customer service, stock control, and administrative tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage customer expectations and work effectively in a team.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've successfully communicated with customers or colleagues in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Parts Advisor position.
How to prepare for a job interview at Lookers
✨Know Your Parts
Brush up on your knowledge of automotive parts and systems. Being able to discuss specific components and their functions will show your expertise and passion for the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to manage customer expectations and resolve issues efficiently.
✨Familiarise Yourself with the Company
Research Newcastle Audi and understand their brand values and customer base. This will help you tailor your answers and demonstrate your genuine interest in joining their team.
✨Show Team Spirit
Be ready to discuss your experience working in a team environment. Emphasise your ability to collaborate with colleagues and contribute positively to a team dynamic.
