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For Companies At a Glance
- Tasks: Join our team as a Parts Advisor, assisting customers and managing orders daily.
- Company: Lookers Hamilton Audi is a leading UK automotive retailer with over 150 dealerships.
- Benefits: Enjoy competitive pay, generous leave, and perks like car plans and wellness support.
- Why this job: Be part of a friendly team, enhance your skills, and contribute to customer satisfaction.
- Qualifications: Previous experience in a similar role and strong communication skills are essential.
- Other info: We promote an inclusive workplace where everyone can thrive.
The predicted salary is between 25000 - 27000 £ per year.
OTE
Overview
Lookers Hamilton Audi
Salary: £25,000 – £27,000 dependent on brand experience, plus bonus!
Working Hours: 42 hours
Are you a Parts Advisor in search of a new challenge? You have arrived at the right place. At Hamilton Audi, we are seeking an experienced and enthusiastic Parts Advisor.
This is an excellent opportunity to join our friendly and professional team and play a key role in the smooth operation of our Hamilton brand parts department. Working alongside a dedicated team of parts advisors, you will build relationships and manage customer expectations effectively.
As a Parts Advisor, you will ensure that all retail and workshop customers are served promptly and efficiently, and that all orders are processed on the same day. You will also handle administrative tasks accurately and log stock discrepancies with the Parts Manager.
Responsibilities
- Assist the Parts Manager with daily duties
- Perform vehicle health checks for the workshop
- Ensure proper location and stock control of all items
- Receive orders and process returns
- Answer customer calls
- Provide excellent customer care
Qualifications
Previous experience in a similar role is required. You should possess excellent communication skills and practical knowledge of computer systems. The ability to work well both independently and as part of a team is essential.
You are a people person with strong verbal and written communication skills. If your skills and experience match our requirements, please apply today. A member of our Talent Acquisition Team will contact you. For further information, please email MichaelTaylor3@lookers.co.uk.
About Us
We are one of the UK\’s top three automotive retailers, representing 32 manufacturer brands and operating over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset and offer a market-leading rewards and benefits package.
- Competitive salaries with clear pay scales as you develop
- Generous annual leave, increasing with service length
- Access to our car plans and cycle to work scheme
- Enhanced maternity, adoption (6 months full pay), and paternity leave (2 weeks full pay)
- Critical illness cover after 2 years, life assurance, and free will writing
- Tech scheme, eye care, and shopping vouchers
- Employee assistance program and free 24/7 GP services through Smart Health
Lookers is an equal opportunities employer. We are committed to a discrimination-free, inclusive workplace where employees can bring their whole selves and reach their full potential.
Successful applicants will undergo employment checks, including employment verification, address, credit history, criminal record, and driver\’s license checks if applicable.
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Parts Advisor employer: Lookers
Contact Detail:
Lookers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the specific parts and services offered by Hamilton Audi. Understanding their product range will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Lookers Hamilton Audi. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Parts Advisor position.
✨Tip Number 3
Prepare to discuss your previous experience in detail, especially any specific examples of how you've handled customer service challenges or managed stock discrepancies. This will showcase your relevant skills and make you stand out as a candidate.
✨Tip Number 4
Demonstrate your enthusiasm for the automotive industry during your interactions with the Talent Acquisition Team. Showing passion for cars and customer service can set you apart from other candidates and highlight your suitability for the role.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor. Focus on your previous roles, especially those that involved customer service and stock management, to demonstrate your suitability for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as communication skills and experience with computer systems.
Highlight Relevant Experience: In your application, emphasise any previous experience in similar roles. Include examples of how you have successfully managed customer expectations and handled administrative tasks in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lookers
✨Showcase Your Experience
Make sure to highlight your previous experience as a Parts Advisor. Be prepared to discuss specific examples of how you've managed customer expectations and processed orders efficiently.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Think about how you can convey complex information simply, especially when discussing vehicle parts with customers.
✨Familiarise Yourself with the Brand
Research Hamilton Audi and its brand values. Understanding their approach to customer service and their product range will help you align your answers with what they are looking for in a candidate.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values.
