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For Companies At a Glance
- Tasks: Lead and inspire the sales team while ensuring top-notch customer service.
- Company: Join the dynamic team at Mercedes Benz of Maidstone.
- Benefits: Competitive salary with bonuses, career growth, and a supportive work environment.
- Why this job: Be a key player in driving sales success and customer satisfaction.
- Qualifications: Management experience in automotive and a passion for customer care.
- Other info: Full UK driving licence required; excellent opportunity for career advancement.
The predicted salary is between 65000 - 65000 £ per year.
Overview
Hours: 44 hours per week
Salary: £65,000 OTE (including £35,000 basic plus bonus)
This is your opportunity to ignite your career with us at Lookers! William Griffiths (General Manager) is on the hunt for a Business Manager to come and join his fantastic team. At Mercedes Benz of Maidstone, our Business Managers are the driving force behind the success of our sales team. Our Business Managers play an essential role within the dealership from coaching and development through to assisting management in planning and forecasting trends. You will also act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too.
Responsibilities:
- Identifying based on requirement and individual suitability, appropriate funding and insurance options for customers, whilst maintaining excellent levels of compliance and commitment to treating customers fairly.
- Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a vehicle sale.
- Monitor finance and insurance performance against expectation, whilst maintaining a compliant sales process.
- Work with management to coach and develop the skills of the team to achieve business objectives.
- Assist management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis.
- Acquire a high level of product knowledge to competently answer all customer queries and log all activity to monitor and measure outcomes and provide regular feedback to the Management teams.
Qualifications:
- Previous management experience within the automotive experience as well as a proven track record of coaching and developing Sales Teams.
- Passionate about providing first class customer care and engagement.
- Experience monitoring financial performance against budget, as well as the ability to identify and address shortfalls.
- Sound understanding of financial and insurance product regulations.
- Demonstrate a solid understanding of regulatory requirements and compliance regarding the sale of finance and insurance products.
- Well-organised individual who is process orientated whilst also taking a hands-on approach.
- Full UK driving licence required for this position.
Business Manager in Maidstone employer: Lookers
Contact Detail:
Lookers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager in Maidstone
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes Mercedes Benz of Maidstone tick and think about how your experience aligns with their values. This will help you stand out as a candidate who truly gets it!
✨Tip Number 3
Practice your pitch! Be ready to explain how your management experience and customer care skills make you the perfect fit for the Business Manager role. Keep it concise and engaging – you want to leave a lasting impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Business Manager in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Manager role. Highlight your management experience in the automotive sector and any coaching or development roles you've had. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer care and how you can contribute to our team at Mercedes Benz of Maidstone. Keep it engaging and relevant to the job description.
Showcase Your Achievements: When detailing your previous roles, focus on your achievements rather than just responsibilities. Did you improve sales performance or enhance customer satisfaction? We love numbers, so include any metrics that demonstrate your success!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Lookers
✨Know Your Numbers
Make sure you brush up on your financial knowledge, especially regarding automotive finance and insurance products. Be prepared to discuss how you've monitored financial performance in previous roles and how you can apply that experience to help the dealership succeed.
✨Showcase Your Coaching Skills
Since the role involves coaching and developing a sales team, think of specific examples where you've successfully motivated others. Prepare to share stories that highlight your leadership style and how you've helped team members achieve their goals.
✨Customer Care is Key
Demonstrate your passion for customer service by preparing examples of how you've gone above and beyond for customers in the past. Think about how you can lead by example in providing first-class customer care and how that translates into team success.
✨Be Process-Oriented
As a Business Manager, being organised is crucial. Prepare to discuss how you approach planning and forecasting trends. Bring examples of how you've implemented processes in previous roles to improve efficiency and compliance within your team.
