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For Companies At a Glance
- Tasks: Engage customers and create memorable experiences at the CUPRA City Garage.
- Company: Lookers is a dynamic automotive company focused on exceptional customer service.
- Benefits: Enjoy vehicle incentives, top-notch employee benefits, and training opportunities.
- Why this job: Be part of an innovative team that values passion and customer connection.
- Qualifications: Must have excellent communication skills and a genuine interest in the automotive sector.
- Other info: Flexible working hours with planned rotas for work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
OTE
Overview
CUPRA Specialist – Stockport
£25K Basic Plus OTE
Monday – Friday: 9:00 AM – 6:30 PM Saturday: 9:00 AM – 5:00 PM Sunday: 11:00 AM – 3:00 PM
About the RoleWe are seeking a motivated and professionalCUPRA Specialistto join our team in Stockport. This is an exciting opportunity to represent both theCUPRA and SEAT brands, engaging with customers and delivering an exceptional sales experience. You’ll be responsible for guiding customers through the entire buying journey, from initial enquiry to vehicle handover, ensuring their expectations are exceeded at every stage.
Key Responsibilities
- Promote and sell bothCUPRA and SEATvehicles to new and existing customers.
- Deliver an outstanding, customer-focused experience in line with brand standards.
- Achieve and exceed agreed sales and performance targets.
- Develop a deep knowledge of the CUPRA and SEAT product ranges to support informed customer recommendations.
- Build strong, long-term relationships with customers to encourage repeat business and referrals.
- Maintain accurate records of customer interactions and sales activity using the company CRM system.
- Support the wider dealership team in achieving overall business objectives.
Requirements
- Proven experience in a sales role, ideally within the automotive sector.
- Demonstrable track record of achieving sales targets and KPIs.
- Excellent communication and interpersonal skills with the ability to build rapport quickly.
- A strong customer-service ethos with a proactive and professional approach.
- Full UK driving licence (manual and automatic) is essential.
- Self-motivated with the drive to succeed and progress within the business.
What We Offer
- Competitive salary with an uncapped commission structure.
- Opportunities for long-term progression and career development.
- Ongoing manufacturer training with CUPRA and SEAT.
- A supportive and dynamic team environment.
- Excellent earning potential with plenty of opportunities to grow within the role.
Join UsWe’re looking for someone who is not only passionate about cars and sales but also seeking a long-term career. With CUPRA and SEAT continuing to grow in the UK market, this role offersfantastic progression opportunitiesand the chance to be part of a forward-thinking, successful dealership.
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Cupra Specialist employer: Lookers
Contact Detail:
Lookers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cupra Specialist
✨Tip Number 1
Familiarise yourself with the CUPRA brand and its values. Understanding the unique selling points of CUPRA vehicles will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Enhance your digital communication skills. Since the role involves connecting online and offline experiences, being adept at using social media and digital tools will set you apart from other candidates.
✨Tip Number 3
Network within the automotive community. Attend local events or join online forums related to CUPRA and the automotive industry to build connections that could lead to valuable insights and opportunities.
✨Tip Number 4
Showcase your customer service experience. Be prepared to discuss specific examples where you've gone above and beyond to create memorable customer experiences, as this is crucial for the CUPRA Specialist role.
We think you need these skills to ace Cupra Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a CUPRA Specialist. Highlight your passion for customer service and your ability to create memorable experiences in your application.
Tailor Your CV: Customise your CV to reflect your experience in customer service and any relevant skills that align with the CUPRA brand values. Emphasise your communication skills and any experience in the automotive sector.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the CUPRA brand and your proactive approach to customer engagement. Mention specific examples of how you've delivered exceptional customer experiences in the past.
Showcase Your Digital Skills: Since the role involves connecting online and offline experiences, highlight any digital skills or experience you have. This could include social media management, digital marketing, or using CRM systems to manage customer interactions.
How to prepare for a job interview at Lookers
✨Show Your Passion for Customer Experience
As a CUPRA Specialist, your role revolves around delivering exceptional customer experiences. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to customer service.
✨Know the CUPRA Brand Inside Out
Familiarise yourself with the CUPRA brand, its values, and its models. During the interview, be ready to discuss what makes CUPRA unique and how you can embody its spirit. This knowledge will show your genuine interest in the automotive sector.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might be asked to role-play a customer interaction, so be ready to showcase your ability to listen actively and tailor your responses to meet customer needs.
✨Embrace Flexibility and Adaptability
The job requires a flexible approach to working hours and patterns. Be prepared to discuss how you've adapted to changing environments or schedules in the past. Highlighting your willingness to embrace change will resonate well with the interviewers.