At a Glance
- Tasks: Lead advanced diagnostics and mentor technicians in a modern workshop.
- Company: Top automotive retailer in the UK with a focus on people and innovation.
- Benefits: Competitive salary, generous leave, health support, and exclusive discounts.
- Other info: Inclusive environment with excellent progression opportunities.
- Why this job: Join a leading Volvo workshop and accelerate your career with manufacturer training.
- Qualifications: 3-5 years as a qualified technician with strong diagnostic skills.
The predicted salary is between 46600 - 52600 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
OTE up to £52,600 (including £46,000 basic + £6,600 bonus potential). A rare opportunity to join one of the UK’s leading Volvo workshops. We’re looking for an experienced, highly skilled Master Technician to join our Chelmsford Volvo team. This role is ideal for someone who thrives on complex diagnostics, technical leadership and delivering right‑first‑time repairs in a modern, well‑equipped workshop. You’ll report to an experienced Aftersales Manager and benefit from ongoing support, structured development and access to manufacturer‑accredited training, including Hybrid & Electric pathways to accelerate your career further. If you’re already a Master Technician, or a Senior Technician ready to step up, we’d love to hear from you.
What You’ll Be Doing:
- Advanced diagnostics – identifying and resolving complex faults to manufacturer standards
- Technical leadership – supporting and mentoring technicians across the workshop
- Quality control – preparing and inspecting new and used Volvo vehicles
- Customer excellence – maintaining exceptional workmanship and service levels
What You’ll Bring:
- 3–5 years’ experience in a qualified technician role, ideally with a premium brand
- Exceptional diagnostic capability and strong mechanical knowledge
- Previous experience as a Master Technician or equivalent senior‑level role
- NVQ Level 3 in Motor Vehicle Repair (or equivalent)
- Confident use of diagnostic tools and equipment
- A full, clean UK driving licence
If you want a role with progression, manufacturer training and a workshop that genuinely invests in its people, this is the place to be.
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing:
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Master Technician – Advanced Diagnostics and Tech Lead in Chelmsford employer: Lookers
Join one of the UK's top automotive retailers as a Master Technician in our Chelmsford Volvo workshop, where we prioritise your growth and wellbeing. With competitive salaries, structured career progression, and access to manufacturer-accredited training, we invest in our people to ensure they thrive in a supportive and inclusive environment. Enjoy generous benefits including enhanced family leave, 24/7 GP access, and exclusive discounts, making this an exceptional place to advance your career while maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Master Technician – Advanced Diagnostics and Tech Lead in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who work at or know about our company. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of your work or any certifications, bring them along to interviews. We love seeing what you can do and how you’ve tackled complex diagnostics in the past.
✨Tip Number 3
Prepare for the technical interview! Brush up on your advanced diagnostic techniques and be ready to discuss how you’ve led teams or mentored others. We want to see your leadership skills shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Master Technician – Advanced Diagnostics and Tech Lead in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Master Technician role. Highlight your experience with advanced diagnostics and any leadership roles you've had. We want to see how your skills match what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of complex faults you've resolved or improvements you've made in previous roles. This helps us see the impact you've had in your past positions.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you're passionate about this role and how you can contribute to our team. We love hearing about your journey and what drives you in the automotive industry.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Lookers
✨Know Your Stuff
Make sure you brush up on your advanced diagnostic skills and mechanical knowledge. Be prepared to discuss specific examples of complex faults you've resolved in the past, as this will show your expertise and confidence in handling challenging situations.
✨Showcase Your Leadership Skills
As a Master Technician, you'll be expected to mentor others. Think of instances where you've supported or trained fellow technicians. Highlight these experiences during the interview to demonstrate your ability to lead and inspire a team.
✨Understand the Company Culture
Familiarise yourself with the company's values and commitment to employee development. Be ready to discuss how you align with their focus on quality control and customer excellence, as this will show that you're not just a fit for the role, but also for the company.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the ongoing training opportunities or the team dynamics in the workshop. It shows your genuine interest in the role and helps you assess if it's the right fit for you.
