Business Manager

Business Manager

London Full-Time 42000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the sales team, build customer relationships, and ensure compliance in vehicle financing.
  • Company: Join Lookers, a top UK motor vehicle retailer with over 150 dealerships.
  • Benefits: Enjoy competitive salaries, increasing holidays, car schemes, and mental health support.
  • Why this job: Be part of a progressive team that values success and offers career growth opportunities.
  • Qualifications: Previous management experience in the automotive industry and strong relationship-building skills required.
  • Other info: Full UK Driving Licence needed; we celebrate diversity and inclusivity in our workplace.

The predicted salary is between 42000 - 60000 £ per year.

OTE GBP £60,000.00/Yr.

Overview Glasgow Volvo, 44 hours per week: Mon - Fri 9am-6pm (weekends on rota basis). Salary: Basic £35,000 OTE £60,000

We are recruiting for an exciting role of a Business Manager to join our luxury dealership in Glasgow Volvo. As Business Manager / Transaction Manager, you will support the Sales Team to identify, based on individual customers' suitability and requirements, appropriate vehicle, funding, and additional products if required. You will report to Forrest, our General Manager, who is positive, friendly, and experienced, here to support you in achieving the best results.

You will ensure the sales process is fully compliant, meets profitability targets, and provides customers with a premium service throughout. Responsibilities include:

  • Building and presenting deals to the customer following qualification from the Sales Team.
  • Understanding all aspects of financial and insurance product regulations to ensure accurate information during negotiations.
  • Building rapport with customers quickly and fairly.
  • Monitoring finance performance against budget; identifying and addressing shortfalls.
  • Assisting management in planning, forecasting trends, and revising dealership plans.
  • Coaching and developing team skills to achieve business objectives.
  • Qualifying customer demands and needs to recommend appropriate products.
  • Logging all activity to monitor performance, measure outcomes, and provide feedback to the General Manager.

Previous management experience within the automotive industry is essential. We seek someone with excellent relationship-building, customer-facing, and negotiating skills. Proven success in coaching and developing people in the Motor Trade industry is required. The candidate must be honest, respectful, and have strong integrity. A full UK Driving Licence is necessary for insurance purposes.

About us Lookers is one of the top three motor vehicle retailers in the UK, representing 32 manufacturers, with over 150 franchised dealerships across the UK and Ireland. We value our employees' hard work and offer an industry-leading benefits package, including competitive salaries, holidays that increase with service, car schemes, critical illness cover, Life Assurance, Smart Health access, mental health support, enhanced parental leave, and potential company car and bonuses for some roles. We invest in manufacturer brand and management training to support career growth. Our team is dedicated, and we celebrate success through our annual Lookers Excellence Awards. Join us and be part of a progressive, inclusive environment. Lookers is an equal opportunity employer committed to a discrimination-free workplace where everyone can bring their whole self to work and reach their potential.

Upon successful application, relevant employment checks will be conducted, including verifying recent employment, address, credit history, criminal record, and driving license. If your skills and experience match our requirements, please apply today. Our Talent Acquisition Team will contact you.

Business Manager employer: Lookers

Lookers is an exceptional employer, offering a dynamic and inclusive work environment in the heart of Glasgow. With a commitment to employee growth through comprehensive training and an industry-leading benefits package, including competitive salaries and enhanced parental leave, we ensure our team members feel valued and supported. Join us to be part of a forward-thinking company that celebrates success and fosters strong relationships within the automotive industry.
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Contact Detail:

Lookers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Manager

✨Tip Number 1

Familiarise yourself with the latest trends in the automotive industry, especially regarding financing and insurance products. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-paced environment.

✨Tip Number 2

Network with professionals in the automotive sector, particularly those who have experience as Business Managers. Engaging in conversations can provide valuable insights and may even lead to referrals that could boost your chances of landing the job.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully coached and developed team members in previous roles. Highlighting your management experience with tangible results will resonate well with the hiring team.

✨Tip Number 4

Showcase your relationship-building skills by preparing to share stories about how you've built rapport with customers in the past. Being able to articulate these experiences will demonstrate your suitability for the customer-facing aspects of the role.

We think you need these skills to ace Business Manager

Relationship-Building Skills
Customer-Facing Skills
Negotiation Skills
Financial Product Knowledge
Insurance Product Knowledge
Coaching and Development Skills
Performance Monitoring
Analytical Skills
Compliance Knowledge
Sales Process Management
Budget Management
Communication Skills
Problem-Solving Skills
Integrity and Honesty
Full UK Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the automotive industry, particularly any management roles. Emphasise your skills in relationship-building, customer service, and coaching, as these are crucial for the Business Manager position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how you've successfully managed teams or improved sales processes in previous positions, and express your enthusiasm for joining Lookers.

Highlight Compliance Knowledge: Since the role involves ensuring compliance with financial and insurance product regulations, be sure to mention any relevant training or experience you have in this area. This will demonstrate your capability to handle the responsibilities of the position.

Showcase Your Achievements: Include quantifiable achievements in your application, such as sales targets met or exceeded, successful team development initiatives, or improvements in customer satisfaction scores. This will help illustrate your potential value to the dealership.

How to prepare for a job interview at Lookers

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Business Manager in the automotive industry. Familiarise yourself with the sales process, compliance requirements, and how to build rapport with customers. This will help you answer questions confidently and demonstrate your knowledge.

✨Showcase Your Experience

Prepare to discuss your previous management experience within the automotive sector. Highlight specific examples where you've successfully coached and developed team skills, as well as any achievements in meeting profitability targets. This will show that you have the relevant background for the role.

✨Demonstrate Relationship-Building Skills

Since the role requires excellent relationship-building skills, be ready to share examples of how you've built rapport with customers in the past. Discuss your approach to understanding customer needs and how you’ve tailored solutions to meet those needs effectively.

✨Prepare Questions for the Interviewer

Have a few thoughtful questions prepared for Forrest, the General Manager. This could include inquiries about the dealership's goals, team dynamics, or opportunities for professional development. Asking insightful questions shows your genuine interest in the role and the company.

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