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For Companies At a Glance
- Tasks: Lead and inspire the sales team while managing customer relationships and financial processes.
- Company: Join the dynamic team at Mercedes Benz of Tonbridge, part of Lookers.
- Benefits: Competitive salary with uncapped commission, plus career development opportunities.
- Why this job: Ignite your career in a fast-paced environment with a focus on customer excellence.
- Qualifications: Previous management experience in automotive and a passion for customer care.
- Other info: Full UK driving licence required; apply today to join our fantastic team!
The predicted salary is between 35000 - 60000 £ per year.
OTE
Overview
Mercedes Benz of Tonbridge
Salary: £35,000 per annum plus commission up to £60,000 Uncapped
Hours: 44 hours per week
On your marks… get set… GO! This is your opportunity to ignite your career with us at Lookers! Michael Saunders (General Sales Manager) is on the hunt for a Business Manager to come and join his fantastic team.
At Mercedes Benz of Tonbridge our Business Managers are the driving force behind the success of our sales team.
Our Business Managers play an essential role within the dealership from coaching and development through to assisting management in planning and forecasting trends. You will also act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too.
Responsibilities
- Identifying based on requirement and individual suitability, appropriate funding and insurance options for customers, whilst maintaining excellent levels of compliance and commitment to treating customers fairly.
- Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a vehicle sale
- You will also monitor finance and insurance performance against expectation, whilst maintaining a compliant sales process
- As You will work with management to coach and develop the skills of the team to achieve business objectives.
- Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis
- Acquire a high level of product knowledge to competently answer all customer queries and logging all activity to monitor and measure outcomes and provide regular feedback to the Management teams
Qualifications
To succeed within this role, you will have previous management experience within the automotive experience as well as a proven track record of coaching and developing Sales Teams. You will also be passionate about providing first class customer care and engagement.
You have experience monitoring financial performance against budget, as well as the ability to identify and address shortfalls. It is important that you have a sound understanding of financial and insurance product regulations. You can demonstrate a solid understanding of regulatory requirements and compliance, regarding the sale of finance and insurance products. You will also be a well-organised individual who is process orientated whilst also taking a hands-on approach.
You will require a full UK driving licence for this position.
If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch. Or, if you require further information about this vacancy, please email michaeltaylor3@lookers.co.uk
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Business Manager employer: Lookers
Contact Detail:
Lookers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Lookers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand what makes Mercedes Benz of Tonbridge tick and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets the brand.
✨Tip Number 3
Practice your pitch! Be ready to explain how your management experience and customer service skills make you the perfect fit for the Business Manager role. Keep it concise and engaging – you want to leave a lasting impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Lookers team. So, hit that apply button and let’s get started!
We think you need these skills to ace Business Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Manager role. Highlight your management experience in the automotive sector and any coaching or development roles you've had. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer care and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to meet targets and improve team performance. Numbers speak volumes, so if you’ve boosted sales or improved compliance rates, shout about it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our fantastic team at Mercedes Benz of Tonbridge!
How to prepare for a job interview at Lookers
✨Know Your Numbers
As a Business Manager, you'll need to be comfortable with financial performance metrics. Brush up on your knowledge of budgeting and forecasting trends in the automotive industry. Be ready to discuss how you've previously monitored financial performance and addressed shortfalls.
✨Showcase Your Coaching Skills
This role involves coaching and developing a sales team, so come prepared with examples of how you've successfully motivated and trained others. Think about specific situations where your leadership made a difference and be ready to share those stories.
✨Understand Compliance Inside Out
Since compliance is crucial in this role, make sure you have a solid grasp of financial and insurance product regulations. Prepare to discuss how you've ensured compliance in past roles and how you would approach it at Mercedes Benz of Tonbridge.
✨Customer Care is Key
Demonstrating a passion for customer service is essential. Think of examples where you've gone above and beyond for customers. Be ready to explain how you would instil a customer-first mindset within your team and lead by example.
