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For Companies At a Glance
- Tasks: Lead and develop a dynamic sales team while ensuring top-notch customer service.
- Company: Join one of the UK's top automotive retailers with a focus on people and growth.
- Benefits: Competitive salary, generous leave, health perks, and discounts on tech and lifestyle.
- Why this job: Make a real impact in a thriving dealership and grow your career in the automotive industry.
- Qualifications: Management experience in automotive sales and a passion for customer care.
- Other info: Enjoy a supportive environment with training and development opportunities.
The predicted salary is between 42000 - 66000 £ per year.
Overview
Lookers Volkswagen Darlington
Contract Type: Permanent, Full-Time
Hours: Mon-Fri 8.45am – 6.30pm (one set day off through week); Sat 9.00am – 5.00pm; Sun 11.00am – 3.00pm (every other Sunday off)
Salary: Up To £55,000pa Including OTE
Our Business Managers are the driving force behind the success of our sales team. Our Business Managers play an essential role within the dealership from coaching and development through to assisting management in planning and forecasting trends. You will also act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too.
- Identifying based on requirement and individual suitability, appropriate funding and insurance options for customers, whilst maintaining excellent levels of compliance and commitment to treating customers fairly
- Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a vehicle sale
- You will also monitor finance and insurance performance against expectation, whilst maintaining a compliant sales process
- As You will work with management to coach and develop the skills of the team to achieve business objectives
- Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis
- Acquire a high level of product knowledge to competently answer all customer queries and logging all activity to monitor and measure outcomes and provide regular feedback to the Management teams
To succeed within this role, you will have previous management experience within the automotive industry as well as a proven track record of coaching and developing Sales Teams. You will also be passionate about providing first class customer care and engagement.
You have experience monitoring financial performance against budget, as well as the ability to identify and address shortfalls. It is important that you have a sound understanding of financial and insurance product regulations. You can demonstrate a solid understanding of regulatory requirements and compliance, regarding the sale of finance and insurance products. You will also be a well-organised individual who is process orientated whilst also taking a hands-on approach.
You will require a full UK driving licence for this position.
If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch. Or, if you require further information about this vacancy, please email keirafarrer@lookers.co.uk
About us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Critical illness cover for peace of mind during life\’s most challenging moments
Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free Will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
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Business Manager employer: Lookers
Contact Detail:
Lookers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Business Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your product knowledge and financial regulations. We want you to be the go-to person for any customer queries, so show off your expertise and confidence when discussing these topics!
✨Tip Number 3
Practice your coaching skills! Think of scenarios where you can demonstrate how you'd motivate and develop a sales team. This will not only impress the interviewers but also show that you're ready to lead by example.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our fantastic team at Lookers.
We think you need these skills to ace Business Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Manager role. Highlight your management experience in the automotive industry and any coaching or development successes you've had. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can lead by example. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Financial Acumen: Since this role involves monitoring financial performance, make sure to mention any relevant experience you have with financial regulations and compliance. We need someone who can navigate these waters confidently, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at Lookers!
How to prepare for a job interview at Lookers
✨Know Your Numbers
As a Business Manager, you'll need to demonstrate your understanding of financial performance. Brush up on key metrics and be ready to discuss how you've monitored budgets and addressed shortfalls in previous roles.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached and developed sales teams in the past. Highlight specific instances where your leadership made a difference in team performance or customer satisfaction.
✨Understand Compliance Inside Out
Familiarise yourself with financial and insurance product regulations. Be prepared to discuss how you ensure compliance in your work and how you would instil this in your team.
✨Build Rapport with Interviewers
Remember, you're not just being assessed for your skills but also for your ability to build relationships. Approach the interview as a conversation, showing your passion for customer care and engagement.
