Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise and motivate a team of Technicians & Apprentices in a dynamic workshop environment.
- Company: Join one of the UK's top automotive retailers with a focus on people and career growth.
- Benefits: Competitive salary, generous leave, health perks, and discounts on tech and lifestyle.
- Other info: Inclusive workplace culture with excellent career development opportunities.
- Why this job: Advance your career with brand-specific training and make a real impact in the automotive industry.
- Qualifications: Experience in workshop management and a passion for customer satisfaction.
The predicted salary is between 39000 - 46660 £ per year.
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Contract type: Permanent, full-time
Working hours: 40 hours per week Monday-Friday 08:00-18:00 with 1 hour lunch
Salary: Up to £46,660 Including OTE (basic £39,000)
An exciting opportunity has become available here in Battersea Volkswagen dealership, as we’re on the lookout for an experienced Workshop Controller to join our dynamic team in our impressive facility. It is the perfect opportunity for a talented and enthusiastic Workshop Controller to advance their career with a world renowned brand.
As a Workshop Controller, you will supervise and motivate our team of Technicians & Apprentices and pro-actively review and prioritise the daily workload. You will be a crucial part of our business and the Aftersales Department, reporting into our Aftersales Manager who will provide you with ongoing support to ensure that you have the tools needed to perform to the very best of your ability. Furthermore, you will also be able to do brand specific training which will enable you to progress within the motor trade industry.
The successful candidate will be responsible for the day to day running of the workshop, ensuring the service and repair technicians achieve their daily targets. Assisting the Service Manager in ensuring the department provides the best possible service to the customers and achieves agreed profits and retention levels. As part of your daily role, you will be responsible for maintaining high levels of customer satisfaction by implementing relevant quality checks.
- Ensuring that all working practices comply with company, DVSA, health and safety and OEM policy.
- Making sure all service work is carried out correctly, competently and on time, with customer satisfaction in mind.
- Maintaining relationships with the vehicle manufacturer and providing support to Technicians during repairs.
- Liaising with colleagues and other departments to ensure a top quality service for customers.
- Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts.
- Assisting with technical challenges by going above and beyond to support the team and writing technical reports.
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business.
- Generous annual leave that increases with your length of service.
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave.
- Access to Techscheme for discounted technology purchases with flexible payments.
Health & Wellbeing:
- Eyecare vouchers to help cover vision care needs.
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing.
- Dental insurance for everyday dental care and unexpected treatments.
- Optional critical illness cover for peace of mind during life's most challenging moments.
Financial Wellbeing:
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app.
- Free will writing services to help plan for the future.
- Flexible life assurance options and partner life assurance for added protection.
Leisure & Lifestyle:
- Discounted gym memberships to support an active lifestyle.
- Travel insurance to help you explore with confidence.
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts.
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Workshop Controller in Battersea employer: Lookers
Contact Detail:
Lookers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in Battersea
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, attend workshops, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Familiarise yourself with Battersea Volkswagen's operations and think about how your experience as a Workshop Controller aligns with their goals. Show them you're not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your past experiences and how they relate to the role of Workshop Controller – it’ll help you shine during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Battersea Volkswagen. Let’s get you that dream job!
We think you need these skills to ace Workshop Controller in Battersea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Controller role. Highlight your experience in managing teams and any relevant technical skills. We want to see how you can bring value to our dynamic team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for the automotive industry and why you’re excited about this opportunity at Battersea Volkswagen. Let us know what makes you the perfect fit!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve improved processes or boosted team performance in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Lookers
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to workshop operations and vehicle maintenance. Familiarise yourself with the latest automotive technologies and practices, as well as the specific brands the dealership represents. This will show that you're not just a candidate, but someone who is genuinely passionate about the industry.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll be supervising a team. Prepare examples of how you've successfully led teams in the past, resolved conflicts, or motivated others to achieve targets. Think about specific situations where your leadership made a difference, and be ready to discuss them during the interview.
✨Customer Satisfaction is Key
Since maintaining high levels of customer satisfaction is crucial, come prepared with examples of how you've ensured excellent service in previous roles. Discuss any quality checks or processes you've implemented that improved customer feedback or retention rates. This will demonstrate your commitment to delivering top-notch service.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the dealership's goals, team dynamics, and training opportunities. This shows that you're not only interested in the role but also in how you can contribute to the company's success and grow within it.