At a Glance
- Tasks: Process warranty claims and ensure accurate submissions for top automotive brands.
- Company: Join one of the UK's leading automotive retailers with a focus on people.
- Benefits: Enjoy competitive salary, generous leave, health perks, and career development opportunities.
- Other info: Inclusive workplace that celebrates success and offers extensive training for career growth.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Highly organised, self-motivated, and able to build relationships with customers and colleagues.
The predicted salary is between 28000 - 28000 £ per year.
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Ayr Audi Monday to Friday 8.0am - 5.00pm Permanent Full Time - 42 hours per week Salary: £28,000 per annum
At Lookers, we have a fantastic opportunity for a Warranty Administrator to join our growing team, processing warranty claims to manufacturer standards. You will ensure accurate submissions of warranty and goodwill claims on a daily basis, in addition to monitoring daily, weekly and monthly warranty reports. As Warranty Administrator you will report to the reputable Warranty Manager Andrew Ward who will guide you with their expertise and experience to allow you to be successful in your role, whilst developing your skill set with the wider team to establish a strong career within the automotive industry.
Our Warranty Administrators support the day-to-day running of the department, overseeing the warranty process from start to finish with diligence and accuracy, to ensure we provide a first-class level of service.
- Examine completed warranty repair orders
- Prepare claim forms and supporting material
- Ensure maximum return from the manufacturer for all warranty work including the issue of credit notes and associated paperwork
- Review warranty reporting systems with the line manager to identify improvements where possible and administer warranty policy in the best interests of Audi Centre Dublin, manufacturer, and customer
- Inputting the manufacturer’s warranty payments, return of warranty parts to manufacturer and reconciliation of warranty schedule
- Keep accurate records of warranty submissions, credits, rejections, and customer contributions toward goodwill claims
The ideal candidate will be highly organised and has the ability to build and develop relationships with customers, colleagues and manufacturers. You’ll be self-motivated with a friendly yet professional manner, ambitious and enthusiastic, and can work well under pressure to meet deadlines with diligence and accuracy.
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing:
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing:
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle:
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Warranty administrator in Ayr employer: Lookers
At Lookers, we pride ourselves on being one of the UK's leading automotive retailers, offering a supportive and inclusive work environment where our employees are valued as our greatest asset. As a Warranty Administrator at Ayr Audi, you will benefit from competitive salaries, generous annual leave, and extensive health and wellbeing support, all while receiving tailored training to foster your career growth in the dynamic automotive industry. Join our dedicated team and enjoy a culture that celebrates success and encourages personal development, making Lookers an exceptional place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Warranty administrator in Ayr
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Lookers, especially in the warranty department. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of warranty processes and the automotive industry. Show us you’re keen and ready to dive into the role with confidence!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in the interviewer’s mind and show that you’re genuinely interested in the position.
✨Tip Number 4
Apply through our website for the best chance! It shows you’re serious about joining Lookers and helps us keep track of your application more efficiently.
We think you need these skills to ace Warranty administrator in Ayr
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Warranty Administrator role. Highlight relevant experience and skills that match the job description, like your organisational skills and ability to handle warranty claims.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how your background makes you a great fit for our team at Lookers.
Showcase Your Attention to Detail:As a Warranty Administrator, accuracy is key. In your application, mention specific examples where you've demonstrated attention to detail in previous roles or projects.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Lookers
✨Know Your Stuff
Before the interview, make sure you understand the warranty process and the specific responsibilities of a Warranty Administrator. Familiarise yourself with common warranty claims and the standards expected by manufacturers. This will show your potential employer that you're serious about the role.
✨Showcase Your Organisational Skills
As a Warranty Administrator, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you keep accurate records and ensure timely submissions, as this will resonate well with the interviewers.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Be friendly yet professional, and don’t hesitate to ask questions about the team and company culture. This demonstrates your enthusiasm for the role and your ability to develop relationships, which is crucial in this position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle a rejected warranty claim or a difficult customer interaction. Practising these scenarios can help you articulate your thought process clearly during the interview.
