At a Glance
- Tasks: Lead a dynamic team in managing parts and ensuring excellent customer service.
- Company: Join one of the UK's top automotive retailers with a focus on people.
- Benefits: Enjoy competitive salary, generous leave, and wellness support.
- Other info: Great career development opportunities and a supportive work environment.
- Why this job: Be part of a friendly team and make a real impact in the automotive industry.
- Qualifications: Experience as a Parts Advisor and strong communication skills required.
The predicted salary is between 27000 - 29000 € per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Mercedes-Benz of Worcester
Contract Type: Full Time, Permanent
Salary: £27,000 - £29,000 dependent on brand experience, plus bonus!
Hours: 42 hours (Monday to Friday 8am to 5pm, Saturdays 8am to 12pm on a rota basis)
Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, we are on the hunt for an experienced and enthusiastic Parts Supervisor. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our parts department. Working alongside a friendly and hard-working team of parts advisors, you will be able to build relationships and manage our customer’s expectations.
As a Parts Supervisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.
Responsibilities:
- Assisting the Parts Manager with daily duties
- Completing Vehicle health checks for workshop
- Ensuring all items are correctly located and stock control
- Receiving orders & ensuring returns are up to date
- Answering calls from customers
- Providing excellent customer care
You will have previous experience gained in a similar role. You will possess excellent communication skills, and practical knowledge of computer systems. It is important that you can work as part of a team as well as having the ability to work independently. You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team.
If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch.
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing:
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Parts Supervisor Worcester, England, United Kingdom employer: Lookers plc
At Mercedes-Benz of Worcester, we pride ourselves on being one of the UK's top automotive retailers, where our people are our greatest asset. We offer a competitive salary, generous benefits, and a supportive work culture that fosters career growth through tailored training and development opportunities. Join our friendly team in Worcester, where your contributions are valued, and enjoy a rewarding career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Supervisor Worcester, England, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings at Mercedes-Benz of Worcester. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of parts management and customer service. Think about examples from your past roles that showcase your skills and how you’ve handled challenges. We want to see your passion for the role!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. It’s a simple way to stand out from the crowd.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We love seeing candidates who take the initiative to engage directly with us. Plus, it makes it easier for our Talent Acquisition Team to find you!
We think you need these skills to ace Parts Supervisor Worcester, England, United Kingdom
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Parts Supervisor role. Highlight your relevant experience and skills that match what we're looking for, like your previous roles in parts management or customer service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've excelled in similar positions and how you can contribute to our team.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Lookers plc
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive parts and the specific brands the company represents. Being able to discuss your experience with different parts and how they relate to customer needs will show that you're not just a candidate, but a potential asset to their team.
✨Showcase Your People Skills
As a Parts Supervisor, you'll be working closely with both customers and your team. Prepare examples of how you've successfully managed customer expectations or resolved conflicts in the past. This will demonstrate your ability to communicate effectively and work well in a team environment.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and your approach to stock control and order processing. Think about scenarios you've faced in previous roles and how you handled them. This will help you articulate your thought process during the interview.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's culture, training opportunities, and how success is measured in the Parts department. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
