At a Glance
- Tasks: Supervise parts department, manage customer orders, and ensure efficient stock control.
- Company: Join a friendly team at a leading automotive company in Wolverhampton.
- Benefits: Competitive salary, generous leave, health support, and discounts on tech and gym memberships.
- Other info: Great career development opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: Experience in a similar role with strong communication and teamwork skills.
The predicted salary is between 32500 - 32500 £ per year.
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Are you a Parts Supervisor in search of a new challenge? You have arrived at the right place, we are on the hunt for an experienced and enthusiastic Parts Advisor. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our parts department. Working alongside a friendly and hard‑working team of parts advisors, you will be able to build relationships and manage our customer’s expectations.
As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.
Job Details
- Contract Type: Permanent Full Time
- Salary: £32,500 per annum plus bonus
- Hours: 42 hours (Monday to Friday 8am to 5pm, Saturdays 8.00 am to 1.00pm on a rota basis)
Responsibilities
- Assisting the Parts Manager with daily duties
- Completing vehicle health checks for workshop
- Ensuring all items are correctly located and stock control
- Receiving orders & ensuring returns are up to date
- Answering calls from customers
- Providing excellent customer care
You will have previous experience gained in a similar role. You will possess excellent communication skills and practical knowledge of computer systems. It is important that you can work as part of a team as well as having the ability to work independently. You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team.
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Equal Opportunity Employer
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Employment Checks
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
Parts Supervisor Wolverhampton, England, United Kingdom employer: Lookers plc
At our Wolverhampton location, we pride ourselves on being an exceptional employer that values the contributions of every team member. With a comprehensive benefits package, including competitive salaries, generous leave policies, and extensive training opportunities, we foster a supportive work culture that encourages personal and professional growth. Join us to be part of a friendly team where your skills will be recognised and celebrated, making a meaningful impact in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Supervisor Wolverhampton, England, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings for Parts Supervisors. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Knowing what they value can help you tailor your responses and show that you’re not just another candidate, but the right fit for their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience as a Parts Advisor and how it aligns with the role you’re applying for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Parts Supervisor Wolverhampton, England, United Kingdom
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to be a Parts Supervisor and how you can contribute to our friendly team.
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience as a Parts Advisor. We love seeing specific examples of how you've managed customer expectations and handled stock control in previous roles.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experience without wading through unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team in Wolverhampton.
How to prepare for a job interview at Lookers plc
✨Know Your Stuff
Make sure you brush up on your knowledge of parts management and customer service. Familiarise yourself with the specific systems and processes used in the industry, as well as any relevant software. This will show that you're not just a people person, but also someone who understands the technical side of the role.
✨Showcase Your Team Spirit
Since teamwork is key in this role, be ready to share examples of how you've successfully collaborated with others in previous positions. Highlight your ability to build relationships and manage expectations, as these are crucial for a Parts Supervisor.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare responses that demonstrate your problem-solving skills and your commitment to providing excellent customer care. This will help you stand out as someone who can handle the pressures of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the parts department. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
