At a Glance
- Tasks: Lead a dynamic team in managing parts and ensuring excellent customer service.
- Company: Join a friendly and professional team at Wolverhampton Mercedes-Benz.
- Benefits: Enjoy competitive salary, generous leave, and wellness support.
- Other info: Opportunities for career development and a vibrant team culture.
- Why this job: Be part of a supportive environment that values your contributions and growth.
- Qualifications: Experience in a similar role with strong communication skills required.
The predicted salary is between 32500 - 32500 £ per year.
About the role
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Are you a Parts Supervisor in search of a new challenge? You have arrived at the right place, we are on the hunt for an experienced and enthusiastic Parts Advisor. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our parts department.
Working alongside a friendly and hard‑working team of parts advisors, you will be able to build relationships and manage our customer’s expectations. As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.
Job Details
- Contract Type: Permanent Full Time
- Salary: £32,500 per annum plus bonus
- Hours: 42 hours (Monday to Friday 8am to 5pm, Saturdays 8.00 am to 1.00pm on a rota basis)
Responsibilities
- Assisting the Parts Manager with daily duties
- Completing vehicle health checks for workshop
- Ensuring all items are correctly located and stock control
- Receiving orders & ensuring returns are up to date
- Answering calls from customers
- Providing excellent customer care
You will have previous experience gained in a similar role. You will possess excellent communication skills and practical knowledge of computer systems. It is important that you can work as part of a team as well as having the ability to work independently. You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team.
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Equal Opportunity Employer
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Employment Checks
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
Parts Supervisor New Wolverhampton, England, United Kingdom employer: Lookers plc
At Wolverhampton Mercedes-Benz, we pride ourselves on being an exceptional employer that values our people as our greatest asset. With a competitive salary, generous benefits, and a supportive work culture, we offer numerous opportunities for career growth and development within a friendly team environment. Our commitment to employee wellbeing is reflected in our comprehensive rewards package, including enhanced family leave, access to health services, and ongoing training to help you thrive in your role as a Parts Supervisor.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Supervisor New Wolverhampton, England, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the lookout for a Parts Supervisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their values and how they treat their employees. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your experience as a Parts Advisor and how you can contribute to the smooth running of their parts department.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our friendly and professional team at Wolverhampton Mercedes-Benz.
We think you need these skills to ace Parts Supervisor New Wolverhampton, England, United Kingdom
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Parts Supervisor role. Highlight your relevant experience and skills that match the job description. We want to see how you can contribute to our friendly and professional team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you're the perfect fit. Don’t forget to mention your customer care skills and teamwork experience, as these are key for us.
Showcase Your Communication Skills:Since excellent communication is crucial for this role, make sure your application reflects your verbal and written skills. We love seeing clear and concise language that demonstrates your ability to connect with customers and colleagues alike.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Lookers plc
✨Know Your Parts
Familiarise yourself with the parts department's operations and common products. Being able to discuss specific parts and their functions will show your expertise and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer care in previous roles. Highlight situations where you managed customer expectations or resolved issues effectively, as this is crucial for a Parts Supervisor.
✨Demonstrate Team Spirit
Be ready to discuss how you work within a team. Share experiences where collaboration led to success, as the company values teamwork highly. They want to see that you can fit into their friendly and professional environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, training opportunities, and how they support career development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
