Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service while managing repair bookings.
- Company: Join Lookers plc, a leading automotive company in Guildford.
- Benefits: Earn up to £38,000 OTE, enjoy generous leave and training opportunities.
- Other info: Full-time permanent role with great career development potential.
- Why this job: Be part of a team that elevates customer experience in the automotive industry.
- Qualifications: Prior automotive experience and strong communication skills required.
The predicted salary is between 32000 - 38000 £ per year.
Lookers plc in Guildford is seeking an experienced Service Advisor to join their Aftersales Team. This full-time permanent role offers up to £38,000 OTE and requires the ability to deliver exceptional customer service while booking and managing repair work.
Ideal candidates will have prior automotive experience and excellent communication skills. The position offers a range of benefits, including generous annual leave and training opportunities.
Automotive Service Advisor - Elevate Customer Experience in Surrey employer: Lookers plc
Contact Detail:
Lookers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor - Elevate Customer Experience in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experience where you went above and beyond for a customer. This will show Lookers plc that you’re ready to elevate their customer experience!
✨Tip Number 3
Don’t forget to research Lookers plc! Familiarise yourself with their values, services, and recent news. This knowledge will help you tailor your responses during the interview and demonstrate your genuine interest in joining their Aftersales Team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else. So, get clicking and let’s land that job together!
We think you need these skills to ace Automotive Service Advisor - Elevate Customer Experience in Surrey
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous automotive experience in your application. We want to see how you've delivered exceptional customer service in the past, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description to show us you understand what we're looking for and how you fit the bill.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experience at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Lookers plc.
How to prepare for a job interview at Lookers plc
✨Know Your Automotive Stuff
Brush up on your automotive knowledge before the interview. Familiarise yourself with common repair processes and customer service scenarios in the automotive industry. This will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Service Advisor, communication is key. Prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or provided exceptional service, and be ready to share these stories during the interview.
✨Understand Lookers plc's Values
Research Lookers plc and their approach to customer service. Understanding their values and mission will allow you to align your answers with what they’re looking for. It shows that you’re not just interested in any job, but specifically in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team dynamics, training opportunities, or how they measure success in the Service Advisor role. This demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.