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For Companies At a Glance
- Tasks: Lead a team of technicians and ensure top-notch service in a busy workshop.
- Company: A leading automotive retailer with a focus on excellence and customer satisfaction.
- Benefits: Competitive salary of £36,000, bonuses, enhanced family leave, and health coverage.
- Why this job: Join a dynamic team and advance your career in the exciting motor trade industry.
- Qualifications: Experience in workshop management and a passion for customer service.
- Other info: Opportunity for career growth in a fast-paced environment.
The predicted salary is between 36000 - 50400 £ per year.
A leading automotive retailer in Stoke-on-Trent is seeking an experienced Workshop Controller to supervise a team of technicians. You will oversee the daily operations of the workshop while ensuring high levels of customer satisfaction and compliance with industry standards.
The role offers a competitive salary of £36,000 plus bonuses and a comprehensive benefits package including enhanced family leave and health coverage. Join a dynamic team and advance your career in the motor trade industry.
Workshop Controller: Lead Tech Team & Service Excellence in Stoke-on-Trent employer: Lookers plc
Contact Detail:
Lookers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller: Lead Tech Team & Service Excellence in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for a Workshop Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. We all know that being a Workshop Controller means juggling both, so be ready to showcase how you can lead a team while keeping customers happy.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, shoot a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Workshop Controller position. Plus, it gives us a chance to see your application first-hand and get you one step closer to joining our dynamic team.
We think you need these skills to ace Workshop Controller: Lead Tech Team & Service Excellence in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in supervising teams and managing workshop operations. We want to see how you've ensured customer satisfaction and compliance with industry standards in your previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Workshop Controller role. Share specific examples of how you've led tech teams and improved service excellence in the past.
Showcase Your Passion for the Motor Trade: Let us know why you love working in the automotive industry! Whether it's your enthusiasm for cars or your commitment to delivering top-notch service, we want to see your passion come through in your application.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lookers plc
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to workshop operations and team management. Be ready to discuss specific examples of how you've led a team of technicians in the past and how you ensured compliance with industry standards.
✨Showcase Customer Focus
Since customer satisfaction is key, prepare to share instances where you've gone above and beyond to meet customer needs. Think about how you can demonstrate your commitment to service excellence and how it positively impacted your previous workplace.
✨Team Dynamics Matter
Be prepared to talk about your leadership style and how you motivate your team. Consider discussing strategies you've used to foster a positive work environment and how you handle conflicts or challenges within the team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their approach to training and development for technicians or how they measure success in customer satisfaction. This shows you're serious about contributing to their dynamic team.
