Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic sales team and manage the full sales process in a premium automotive environment.
- Company: Join one of the UK's top automotive retailers with a focus on people and innovation.
- Benefits: Enjoy competitive salaries, generous leave, and access to wellness and financial support.
- Other info: Great career development opportunities and a supportive, inclusive work culture.
- Why this job: Make a real impact by delivering exceptional customer experiences and leading a motivated team.
- Qualifications: Proven sales experience in a premium automotive setting and strong leadership skills.
The predicted salary is between 48000 - 64000 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Contract Type: Permanent
Salary: Up to £80,000 OTE (basic plus bonus) Depending on Experience
Hours: 44 Hours - Mon to Fri 9.00am to 6.00pm (one late finish to 7pm and a day off midweek), Sat 9.00am to 5.00pm and Sunday 11.00am to 3.00pm (rota basis)
A rare and exciting opportunity has become available at Mercedes-Benz of Stoke as a Sales Manager. The successful candidate will receive an industry leading remuneration package with access to in-house training. As Sales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You will develop long‑lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the General Manager.
You will oversee the day to day running of the showroom including vehicle valuations and sales; supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer, dedicated prep Technicians, detailers and photography team so that you can deliver marketing standards.
Responsibilities:
- Managing the full sales process, from web inquiry to phone & showroom
- Managing staff performance from structured 121’s to training & development
- Implementing department targets and brand KPI's
- Responsible for buying in vehicles, as well as up to date stock pricing
- Ensuring full FCA compliance within the Sales Department
- Manage and own our Customer Satisfaction
You will have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences. You will be able to demonstrate experience in leading a highly motivated team and know how to get the best out of each team member. Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You will need the ability to understand finance and insurance product regulations and have excellent communication skills and the ability to influence and negotiate a sale. Due to the nature of the role, a full UK driving licence is essential.
If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch.
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
- Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history, and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Sales Manager Stoke-on-Trent, England, United Kingdom employer: Lookers plc
Contact Detail:
Lookers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager Stoke-on-Trent, England, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Sales Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since we pride ourselves on our people, show that you understand how important team dynamics and customer service are in your approach. Tailor your answers to reflect our commitment to excellence!
✨Tip Number 3
Practice your pitch! Be ready to discuss your previous sales successes and how you’ve motivated teams in the past. We want to see your passion for leading a high-performing team and delivering exceptional customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at Mercedes-Benz of Stoke!
We think you need these skills to ace Sales Manager Stoke-on-Trent, England, United Kingdom
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the automotive industry shine through! We want to see that you’re genuinely excited about the role and the chance to lead a team at Mercedes-Benz of Stoke.
Tailor Your CV: Make sure your CV is tailored to highlight your experience in sales management and customer service. We love seeing how your past roles have prepared you for this exciting opportunity, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences. Avoid jargon and focus on what makes you the perfect fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lookers plc
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the automotive industry and the specific brands represented by the company. Brush up on recent trends, sales strategies, and customer service excellence to show you’re not just a candidate, but a knowledgeable asset.
✨Showcase Leadership Skills
As a Sales Manager, your ability to lead is crucial. Prepare examples of how you've motivated teams in the past, handled performance issues, and achieved targets. Be ready to discuss your coaching style and how you can inspire others to deliver exceptional customer experiences.
✨Demonstrate Financial Acumen
Since the role involves monitoring financial performance, come prepared to discuss your experience with budgets and KPIs. Think of specific instances where you identified shortfalls and how you addressed them. This will show that you understand the business side of sales.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Sales Manager role. This not only shows your interest but also helps you gauge if this is the right fit for you.