At a Glance
- Tasks: Manage parts department, ensuring efficient order processing and excellent customer service.
- Company: Top automotive retailer in the UK with a focus on employee development.
- Benefits: Competitive salary, generous leave, health support, and discounts on tech and gym memberships.
- Other info: Opportunities for career growth and training in a supportive workplace.
- Why this job: Join a friendly team and make a real impact in a dynamic environment.
- Qualifications: Experience in parts management and strong communication skills required.
The predicted salary is between 44000 - 44000 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Contract Type: Full Time, Permanent
Salary: Up to £44,000 OTE
Hours: 42 hours (Monday to Friday 8am to 5pm, Saturdays 8am to 12pm on a rota basis)
Are you a Parts Advisor/Supervisor in search of a new challenge? You have arrived at the right place, we are on the hunt for an experienced and enthusiastic Parts Manager. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our parts department. Working alongside a friendly and hard-working team of parts advisors, you will be able to build relationships and manage our customer’s expectations.
As a Parts Manager, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock.
Responsibilities:
- Completing vehicle health checks for workshop
- Ensuring all items are correctly located and stock control
- Receiving orders & ensuring returns are up to date
- Answering calls from customers
- Providing excellent customer care
You will have previous experience gained in a similar role. You will possess excellent communication skills, and practical knowledge of computer systems. It is important that you can work as part of a team as well as having the ability to work independently. You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team.
If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch.
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life’s most challenging moments
Financial Wellbeing:
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
Parts Manager Stoke-on-Trent, England, United Kingdom employer: Lookers plc
As one of the top three automotive retailers in the UK, we pride ourselves on our commitment to our employees, offering a comprehensive rewards and benefits package that supports both career growth and personal wellbeing. At our Stoke-on-Trent location, you will join a friendly and professional team dedicated to delivering exceptional customer service, with ample opportunities for training and development to help you thrive in your role as Parts Manager.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Manager Stoke-on-Trent, England, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend local events, and don’t be shy about letting people know you’re on the lookout for a Parts Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since we pride ourselves on our people, think about how your experience aligns with our commitment to teamwork and customer care. Show us you’re not just a fit for the role, but for our culture too!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable talking about your experience and skills. Focus on how you can contribute to the smooth running of our parts department and impress us with your enthusiasm.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Stoke BMW!
We think you need these skills to ace Parts Manager Stoke-on-Trent, England, United Kingdom
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about the opportunity to be a Parts Manager with us.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Parts Manager role. We love seeing how your previous roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lookers plc
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive parts and the specific brands the company represents. Familiarise yourself with common parts issues and solutions, as well as the latest trends in the automotive industry. This will show that you're not just interested in the role but also passionate about the field.
✨Showcase Your People Skills
As a Parts Manager, you'll be dealing with customers and team members regularly. Prepare examples of how you've successfully managed customer expectations or resolved conflicts in the past. Highlighting your communication skills and ability to work as part of a team will make you stand out.
✨Demonstrate Organisational Skills
Since the role involves stock control and administrative tasks, be ready to discuss how you manage your time and keep things organised. You could mention any systems or tools you use to track orders and inventory, which will show that you're detail-oriented and efficient.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
