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- Tasks: Lead a dynamic team to drive sales and enhance customer satisfaction at Stafford BMW.
- Company: Join one of the UK's top automotive retailers with a focus on people and innovation.
- Benefits: Competitive salary, generous leave, health support, and exclusive discounts.
- Why this job: Make a real impact in a thriving dealership while developing your leadership skills.
- Qualifications: Experience as a General Manager or Automotive Manager with strong people management skills.
- Other info: Enjoy a supportive and inclusive work environment with excellent career growth opportunities.
The predicted salary is between 60000 - 84000 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Stafford BMW
Monday to Friday 8am to 6pm, plus weekends as required
Salary + Bonus (depending on experience) Basic up to £75,000 per annum, OTE up to £120k
A rare and exciting opportunity has become available for a driven and talented leader to join our team as General Manager here at Stafford BMW. Your role as GM will be to effectively manage the resources within our Dealerships to achieve business objectives, including sales volumes, profitability, employee satisfaction, customer satisfaction and loyalty levels. This is a fantastic role for the right person to put their talents to the test, by enhancing this already successful business.
You will lead a highly motivated team in delivering world class customer service experiences, through efficient communication, team building, and coaching your managers and colleagues.
Key Responsibilities
- Develop a customer service driven environment and culture through regular communication, team building and coaching with your teams
- Communicate and maintain customer service standards and measurements in line with the requirements of the Brand
- Provide clear leadership by ensuring the vision and objectives for the business are understood and communicated
- Train and develop department managers in line with organisational requirements
- Agree objectives & work standards with department managers reviewing their performance regularly
- Develop and monitor the business plan for all sales areas with senior managers to meet business objectives, profit margins and market penetration
Experience / Skills Required
We are looking for someone who is already operating at General Manager / Head of Business level or is an experienced Automotive Manager looking to take their career in the industry to the next level. It is essential that you have a solid understanding of EV Vehicles. You’ll be someone who can demonstrate effective people management skills and has the ability and experience to draw the best performance from their team, as well as communicating effectively to build relationships with employees and customers.
Our General Manager will be a real go-getter with a positive can-do attitude that has genuine regard for the importance of the customer to the sustainability of the business. As representatives of a world-renowned Brand, all our managers act as trustworthy ambassadors and run their area of responsibility in a manner that honours the Brand values and supports their Brand strategy.
We’re anticipating a high volume of applications for this role so, if this sounds like your ideal position, apply today!
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Critical illness cover for peace of mind during life’s most challenging moments
- Financial Wellbeing: MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out.
Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
General Manager New Stafford, England, United Kingdom employer: Lookers plc
Contact Detail:
Lookers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager New Stafford, England, United Kingdom
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at the company you’re eyeing. You never know who might give you the inside scoop or even refer you!
✨Tip Number 2
Prepare for the interview by researching the company’s values and culture. Make sure you can articulate how your experience aligns with their goals, especially around customer service and team leadership. Show them you’re not just another candidate, but someone who truly gets what they stand for.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for General Manager roles and get comfortable discussing your achievements and how you’ve led teams to success. The more you practice, the more confident you’ll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the General Manager position.
We think you need these skills to ace General Manager New Stafford, England, United Kingdom
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at Stafford BMW.
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience and skills. Focus on your leadership abilities and any achievements in customer service or sales that align with what we’re looking for in a General Manager.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the facts about why you’re the perfect fit for this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Lookers plc
✨Know the Brand Inside Out
Before your interview, make sure you research Stafford BMW and its values. Understand their commitment to customer service and how they represent the manufacturer brands. This will help you align your answers with their expectations and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate effective people management skills. Prepare examples of how you've successfully led teams in the past, focusing on communication, team building, and coaching. Be ready to discuss how you can enhance employee satisfaction and drive performance.
✨Highlight Your Automotive Knowledge
Given the emphasis on EV vehicles in the job description, brush up on your knowledge of electric vehicles and current trends in the automotive industry. Be prepared to discuss how you can leverage this knowledge to meet business objectives and improve customer experiences.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and future goals. This not only shows your interest but also helps you assess if the company is the right fit for you. Plus, it demonstrates your proactive approach to leadership.
