At a Glance
- Tasks: Support service advisors and assist customers in a fast-paced automotive environment.
- Company: Join one of the UK's top automotive retailers with a focus on people.
- Benefits: Competitive salary, generous leave, health benefits, and discounts on tech and gym memberships.
- Other info: Inclusive workplace with a commitment to employee wellbeing and career progression.
- Why this job: Kickstart your career in a dynamic role with opportunities for growth and development.
- Qualifications: Strong organisational skills and a passion for providing excellent customer service.
The predicted salary is between 27758 - 27758 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Sheffield Ford
Contract Type: Permanent, full time
Salary: £27,758 per annum
Hours: 42 hours per week. Monday - Friday 8:00am - 5:00pm
We are looking for a highly organised and dynamic individual to join our team as a Service Administrator at Sheffield Ford. This is an excellent opportunity to progress your career whilst also reaping the benefits of working for a leading brand. Our Service Administrators support the day‑to‑day running of our service department by providing high‑quality administrative support to our Service Advisors in our busy Ford division. They are knowledgeable and capable of working at pace whilst providing a first‑class service.
Responsibilities
- Supporting service advisors
- Assist customers at the drive‑thru entrance
- Prep job cards for incoming customers
- Making pre‑calls to customers
- Creating bookings for customers
If you are interested please do apply today and a member of our recruitment team will reach out!
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
- Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- Byond card and a wide range of exclusive retail and lifestyle discounts
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history, and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. All offers of employment are made subject to a 6‑month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data, the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. Please read our Privacy Notice so that you understand how we may collect and use your data.
Service Administrator New Sheffield, England, United Kingdom employer: Lookers plc
Join one of the UK's top automotive retailers as a Service Administrator in Sheffield, where your contributions are valued and rewarded. With a commitment to employee wellbeing, we offer competitive salaries, generous leave, and extensive benefits including enhanced family leave and access to health services. Our inclusive work culture fosters growth and development, making this an ideal place for those seeking a meaningful career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator New Sheffield, England, United Kingdom
✨Tip Number 1
Get to know the company! Research Sheffield Ford and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to service administration. Think about how your skills align with the role and be ready to share examples of your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Sheffield Ford and ready to take the next step in your career.
We think you need these skills to ace Service Administrator New Sheffield, England, United Kingdom
Some tips for your application 🫡
Show Your Organisational Skills:As a Service Administrator, being organised is key! Make sure to highlight any experience you have in managing tasks or supporting teams. We want to see how you can keep things running smoothly!
Tailor Your Application:Don’t just send the same CV everywhere! Take a moment to tweak your application for this role. Mention specific skills that match the job description, like customer service or administrative support. It shows us you’re genuinely interested!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point—just like we do in our service department!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Lookers plc
✨Know the Company Inside Out
Before your interview, take some time to research the automotive retailer and its values. Understand their commitment to customer service and how they support their employees. This will help you align your answers with what they’re looking for.
✨Showcase Your Organisational Skills
As a Service Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. This will demonstrate your capability to handle the busy environment of the service department.
✨Practice Customer Interaction Scenarios
Since the role involves assisting customers, think about common scenarios you might face at the drive-thru entrance or while creating bookings. Practising how you would handle these situations can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
