Automotive Service Advisor – Fast-Paced, Customer-Driven in Sheffield

Automotive Service Advisor – Fast-Paced, Customer-Driven in Sheffield

Sheffield Full-Time 30000 - 35000 £ / year (est.) No working from home possible
Lookers plc

At a Glance

  • Tasks: Manage bookings, advise customers, and maintain essential service records.
  • Company: Lookers plc, a dynamic automotive company in Sheffield.
  • Benefits: Competitive salary up to £35,000 OTE, continuous training, and career progression.
  • Other info: Full-time, 12-month maternity cover with opportunities for growth.
  • Why this job: Join a supportive team and enhance your customer service skills.
  • Qualifications: Experience as a Service Advisor and strong communication skills.

The predicted salary is between 30000 - 35000 £ per year.

Lookers plc in Sheffield is seeking an experienced Service Advisor for a full-time, 12-month maternity cover role. You will be part of a dynamic aftersales team, responsible for managing bookings, advising customers, and maintaining records essential for quality service.

This role offers continuous training, opportunities for progression, and a competitive salary package up to £35,000 OTE. Join us to provide exceptional customer service and drive your career forward in a supportive environment.

Automotive Service Advisor – Fast-Paced, Customer-Driven in Sheffield employer: Lookers plc

Lookers plc is an excellent employer, offering a vibrant work culture in Sheffield that prioritises customer satisfaction and employee development. With continuous training and clear pathways for progression, you will thrive in a supportive environment while enjoying a competitive salary package. Join our dynamic aftersales team and take the next step in your career with us.

Lookers plc

Contact Details:

Lookers plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Automotive Service Advisor – Fast-Paced, Customer-Driven in Sheffield

Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on openings or can put in a good word for you.

Tip Number 2

Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you’re not just about the job, but about delivering exceptional service.

Tip Number 3

Don’t forget to research Lookers plc! Familiarise yourself with their values and what they stand for. This will help you tailor your responses during the interview and demonstrate that you’re genuinely interested in being part of their team.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about landing that Service Advisor position. Let’s get you that dream job!

We think you need these skills to ace Automotive Service Advisor – Fast-Paced, Customer-Driven in Sheffield

Customer Service
Booking Management
Record Keeping
Communication Skills
Advisory Skills
Time Management
Teamwork

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor. We want to see how you've managed bookings and provided top-notch customer service in the past. Don’t forget to mention any relevant training or qualifications!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our fast-paced, customer-driven environment. Share specific examples of how you've gone above and beyond for customers in previous roles.

Show Your Passion for Customer Service:We love candidates who are genuinely passionate about helping customers. In your application, let us know what customer service means to you and how you’ve made a difference in your previous positions.

Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s quick and easy, and we can’t wait to see what you bring to the table!

How to prepare for a job interview at Lookers plc

Know Your Stuff

Before the interview, brush up on your knowledge of automotive services and customer service best practices. Familiarise yourself with common issues customers face and how to address them effectively. This will show that you're not just passionate about cars but also ready to provide top-notch advice.

Showcase Your Communication Skills

As a Service Advisor, you'll need to communicate clearly and effectively with customers. During the interview, practice articulating your thoughts and experiences. Use examples from your past roles where you successfully resolved customer issues or improved service processes.

Demonstrate Your Team Spirit

Since you'll be part of a dynamic aftersales team, it's crucial to highlight your ability to work well with others. Share stories that showcase your teamwork skills and how you've contributed to a positive work environment in previous positions.

Ask Insightful Questions

Prepare some thoughtful questions to ask the interviewer about the company culture, training opportunities, and career progression. This not only shows your interest in the role but also helps you determine if Lookers plc is the right fit for you.