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- Tasks: Join our team as a Service Technician, performing vehicle services and repairs with a focus on customer satisfaction.
- Company: Lookers Volkswagen Blackpool is a leading automotive retailer in the UK, representing 32 brands across 150 dealerships.
- Benefits: Enjoy competitive salaries, 31 days holiday, EV training, and uncapped bonus potential.
- Other info: We celebrate success and offer a supportive environment for career development and personal wellbeing.
- Why this job: Be part of a friendly team, receive full training, and contribute to a company that values your growth.
- Qualifications: Level 3 NVQ or equivalent in Light Vehicle Maintenance; experience in a dealership or garage is preferred.
The predicted salary is between 28000 - 42000 £ per year.
Hours: rota basis between Monday-Friday 8:30am-5:00pm, plus 1 in 4 Saturdays 08:30am to 12:30pm.
Join the Workshop at Lookers Volkswagen Blackpool.
We\’re on the lookout for skilled Mechanics and Vehicle Technicians to join our busy VW Blackpool workshop. Whether you\’re an experienced Service Tech, MOT Tester, Diagnostic Tech, or Master Technician, we\’d love to hear from you. Our technicians play a vital role within our Service team by delivering first class customer service every time. We want you to be part of our success.
You\’ll be working with a friendly, professional team carrying out:
- Vehicle service in accordance with manufacturers guidelines and customer requests
- Any additional repairs once authorised by the customer
- Warranty repairs per the manufacturer\’s guidelines and relevant write-up is complete
- Pre-delivery inspections (PDIs)
- Taking the customer\’s vehicle out on a road test to ensure all faults are rectified
- Complete all relevant paperwork to a high standard
Full training and support are provided, including EV & Hybrid training and manufacturer-accredited courses to keep your skills sharp and future-ready.
What We\’re Looking For:
- Level 3 NVQ or equivalent in Light Vehicle Maintenance
- Full UK driving licence
- Dealership or independent garage experience
- MOT and diagnostic experience is a bonus – not essential
Benefits include:
- Clear career progression
- Uncapped bonus potential
- EV training + brand training
- 31 days holiday (including bank holidays), increasing with service
- Enhanced maternity/paternity leave
About us:
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we\’re committed to recognising the valuable contribution each person makes. That\’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months\’ full pay for maternity and adoption leave, and 2 weeks\’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing:
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Critical illness cover for peace of mind during life\’s most challenging moments
Financial Wellbeing:
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle:
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great team, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are equal opportunities employers. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole selves to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history, and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6-month probation period commencing from your start date.
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Service Technician employer: Lookers plc
Contact Detail:
Lookers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician
✨Tip Number 1
Familiarise yourself with the latest Volkswagen models and their specific service requirements. This knowledge will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Lookers Volkswagen Blackpool. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your hands-on experience with vehicle maintenance and repairs. Be ready to share specific examples of challenges you've faced and how you resolved them, as this demonstrates your problem-solving skills.
✨Tip Number 4
Show enthusiasm for ongoing training and development opportunities. Mention any relevant courses or certifications you’re interested in, especially regarding EV and hybrid technologies, as this aligns with the company's commitment to future-ready skills.
We think you need these skills to ace Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle maintenance and service. Include any specific qualifications like Level 3 NVQ or equivalent, and mention your familiarity with dealership or independent garage environments.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to delivering excellent customer service. Mention any specific skills or experiences that align with the job description, such as MOT testing or diagnostic experience.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as attention to detail, ability to follow manufacturer guidelines, and experience with warranty repairs. This will demonstrate your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are essential traits for a Service Technician.
How to prepare for a job interview at Lookers plc
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repairs. Be prepared to discuss your experience with different types of vehicles, especially if you have worked with Volkswagen models before.
✨Showcase Your Customer Service Skills
Since delivering first-class customer service is key for this role, think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to customer satisfaction.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and how you handle repairs. You might be asked to explain how you would approach a specific vehicle issue or what steps you take during a pre-delivery inspection.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the team dynamics, training opportunities, and career progression. This shows your interest in the role and helps you gauge if the company is the right fit for you.