At a Glance
- Tasks: Provide first-class customer service and represent the Polestar brand in Glasgow.
- Company: Join one of the UK's top automotive retailers with a diverse team.
- Benefits: Competitive salary, generous leave, health support, and discounts on tech and gym memberships.
- Other info: Enjoy a dynamic work environment with opportunities for career progression.
- Why this job: Gain valuable skills in sales, marketing, and business development while making memorable customer experiences.
- Qualifications: Must have a driver's licence and a background in sales or customer service.
The predicted salary is between 27000 - 27000 € per year.
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We are recruiting for an ambitious Product and Sales Specialist to join our team on site at Glasgow Silverburn. You will work alongside our passionate team to provide Lookers customers a first‑class customer service experience and represent our brand as a Polestar Sales Specialist. With extensive training, even those with no car knowledge can transition easily. The role offers opportunities to gain extra skills and experience in Marketing and Events, Business Development, or our used vehicle programme. The ideal candidate will have keen interest in at least one of these areas and a background in Sales and Customer Service. A driver’s licence is a must.
Responsibilities- Communicate with customers in a friendly and polite manner via email, telephone and in person
- Work with your team to ensure all sales targets and KPIs are met
- Act as a brand ambassador, providing a truly immersive, educational, and thrilling experience to customers
- Ensure every customer leaves with unforgettable memories
- Arrange and accompany customers on test drives
- Complete mandatory paperwork and processes
- Drive enquiry leads forward, building rapport to convert appointments into sales and maximise leads
- Driver’s licence (must)
- Keen interest in Marketing and Events, Business Development or the used vehicle programme
- Background in Sales and Customer Service
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
- Financial Wellbeing MyView PayNow – access a portion of your pay as you earn, with features to stream, save and track your money through a user‑friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Polestar Sales Specialist - Retail Glasgow, Scotland, United Kingdom employer: Lookers plc
Join Lookers, one of the UK's leading automotive retailers, as a Polestar Sales Specialist in Glasgow Silverburn, where you will thrive in a dynamic and supportive work environment. With extensive training and opportunities for personal growth in areas like Marketing and Business Development, we prioritise your career progression while offering competitive salaries, generous benefits, and a commitment to inclusivity. Experience a workplace that values your contributions and empowers you to create unforgettable customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Polestar Sales Specialist - Retail Glasgow, Scotland, United Kingdom
✨Tip Number 1
Get to know the company inside out! Research Lookers and Polestar, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, try role-playing with a friend or family member. This will help you feel more confident when it comes to engaging with customers and making those sales.
✨Tip Number 3
Don’t forget to showcase your enthusiasm! When you’re in the interview, let your passion for cars and customer service shine through. A genuine interest can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Polestar Sales Specialist - Retail Glasgow, Scotland, United Kingdom
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you’re genuinely excited about the role and the brand. Share any relevant experiences or interests that connect you to Polestar and our mission.
Tailor Your CV:Make sure your CV is tailored specifically for this role. Highlight your sales and customer service experience, and don’t forget to mention any skills related to Marketing, Events, or Business Development. We love seeing how your background aligns with what we’re looking for!
Be Personable:In your written application, adopt a friendly and approachable tone. Remember, we’re looking for someone who can communicate well with customers. Show us your personality and how you’d represent our brand as a Polestar Sales Specialist.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and submit your details!
How to prepare for a job interview at Lookers plc
✨Know Your Product
Before the interview, take some time to research Polestar and its products. Familiarise yourself with their unique selling points and how they stand out in the automotive market. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since the role involves providing first-class customer service, prepare examples from your past experiences where you went above and beyond for a customer. Think about specific situations that highlight your ability to build rapport and handle challenges effectively.
✨Demonstrate Your Interest in Marketing and Events
As the job mentions a keen interest in Marketing and Events, be ready to discuss any relevant experience or ideas you have. Whether it’s a project you worked on or an event you attended, showing your passion can set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or the company culture. This shows that you’re genuinely interested in the role and helps you assess if it’s the right fit for you.
