At a Glance
- Tasks: Supervise parts department, manage orders, and provide excellent customer service.
- Company: Top automotive retailer in the UK with a focus on people and teamwork.
- Benefits: Competitive salary, generous leave, health support, and discounts on tech and gym memberships.
- Other info: Great career development opportunities and a supportive workplace culture.
- Why this job: Join a friendly team and make a real impact in a dynamic environment.
- Qualifications: Experience in a similar role and strong communication skills required.
The predicted salary is between 30500 - 30500 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Stoke BMW
Contract Type: Permanent Full Time
Salary: £30,500 per annum plus bonus
Hours: 42 hours (Monday to Friday 8am to 5pm, Saturdays 8:00 am to 1:00 pm on a rota basis)
Are you a Parts Supervisor in search of a new challenge? You have arrived at the right place. We are on the hunt for an experienced and enthusiastic Parts Advisor. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our parts department. Working alongside a friendly and hard-working team of parts advisors, you will be able to build relationships and manage our customer’s expectations.
As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.
Responsibilities
- Assisting the Parts Manager with daily duties
- Completing Vehicle health checks for workshop
- Ensuring all items are correctly located and stock controlled
- Receiving orders & ensuring returns are up to date
- Answering calls from customers
- Providing excellent customer care
You will have previous experience gained in a similar role. You will possess excellent communication skills, and practical knowledge of computer systems. It is important that you can work as part of a team as well as having the ability to work independently. You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team.
If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch.
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
- Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
We are an equal opportunities employer and are committed to a working environment that is free from discrimination and inclusive of all applicants.
Parts Supervisor New Stoke-on-Trent, England, United Kingdom employer: Lookers plc
As one of the top three automotive retailers in the UK, we pride ourselves on our commitment to our employees, offering a comprehensive rewards and benefits package that supports both career growth and personal wellbeing. Located in Stoke-on-Trent, our vibrant work culture fosters teamwork and celebrates success, providing ample opportunities for professional development through manufacturer brand training and management courses. Join us as a Parts Supervisor and be part of a friendly team dedicated to delivering exceptional customer service while enjoying competitive salaries, generous leave, and a range of health and financial wellbeing benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Supervisor New Stoke-on-Trent, England, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at or know about the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in being part of their team. Tailor your answers to reflect how your experience aligns with their needs.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Parts Supervisor New Stoke-on-Trent, England, United Kingdom
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Parts Supervisor role. Highlight your relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Keep it friendly and professional, just like us!
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be one step closer to joining our fantastic team at Stoke BMW!
How to prepare for a job interview at Lookers plc
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive parts and the specific brands the company represents. Familiarise yourself with common parts issues and solutions, as well as the latest trends in the automotive industry. This will show that you're not just interested in the role but also passionate about the field.
✨Showcase Your People Skills
As a Parts Supervisor, you'll be working closely with both customers and your team. Prepare examples of how you've successfully managed customer expectations or resolved conflicts in the past. Highlighting your communication skills and ability to work as part of a team will make you stand out.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving abilities and how you handle day-to-day operations. Think about scenarios where you had to manage stock discrepancies or improve efficiency in a previous role. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
