At a Glance
- Tasks: Assist customers and manage parts orders in a dynamic automotive environment.
- Company: Join one of the UK's top automotive retailers with a focus on teamwork and growth.
- Benefits: Enjoy competitive salary, generous leave, health perks, and career development opportunities.
- Other info: Inclusive workplace with a commitment to employee wellbeing and success.
- Why this job: Be part of a friendly team and make a real impact in the automotive industry.
- Qualifications: Previous experience as a Parts Advisor and strong communication skills required.
The predicted salary is between 29000 - 35000 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
West London Jaguar Land Rover
Contract Type: Full-time, permanent
Salary: £29,000 plus bonus!
Hours: 42 hours (Monday to Friday 8am to 5pm, Saturdays 8am to 1pm on a rota basis)
Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, we are on the hunt for an experienced and enthusiastic Parts Advisor to join the successful team at West London Jaguar Land Rover! This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our parts department. Working alongside a friendly and hard‑working team of parts advisors, you will be able to build relationships and manage our customer’s expectations.
As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.
Responsibilities
- Assisting the Parts Manager with daily duties
- Completing Vehicle health checks for workshop
- Ensuring all items are correctly located and stock control
- Receiving orders & ensuring returns are up to date
- Answering calls from customers
- Providing excellent customer care
You will have previous experience gained in a similar role. You will possess excellent communication skills, and practical knowledge of computer systems. It is important that you can work as part of a team as well as having the ability to work independently. We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
- Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- Byond card and a wide range of exclusive retail and lifestyle discounts
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Parts Advisor New London, England, United Kingdom employer: Lookers plc
As one of the top three automotive retailers in the UK, we pride ourselves on our commitment to our employees, offering a comprehensive rewards and benefits package that supports both career growth and personal wellbeing. Our vibrant work culture at West London Jaguar Land Rover fosters teamwork and celebrates success, while providing extensive training opportunities to help you thrive in your role as a Parts Advisor. Join us and be part of a friendly team dedicated to delivering exceptional customer service in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor New London, England, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at West London Jaguar Land Rover. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your product knowledge and customer service skills. Think of examples from your past experience that showcase how you’ve handled customer queries or managed stock effectively.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with someone from the team, let them know why you’re excited about the Parts Advisor role. Your passion can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at West London Jaguar Land Rover.
We think you need these skills to ace Parts Advisor New London, England, United Kingdom
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Parts Advisor role. Highlight your relevant experience and skills that match what we're looking for, like customer care and stock management. A personalised CV shows us you're genuinely interested!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for our team at West London Jaguar Land Rover. Share your passion for the automotive industry and how you can contribute to our success.
Show Off Your Communication Skills:As a Parts Advisor, communication is key! In your application, give examples of how you've effectively communicated with customers or colleagues in the past. This will help us see how you'd fit into our friendly team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're tech-savvy, which is a bonus!
How to prepare for a job interview at Lookers plc
✨Know Your Parts
Familiarise yourself with the parts and accessories relevant to the automotive industry, especially those related to Jaguar Land Rover. Being able to discuss specific products and their benefits will show your enthusiasm and expertise.
✨Customer Care is Key
Prepare examples of how you've provided excellent customer service in previous roles. Think about situations where you managed customer expectations or resolved issues effectively, as this will be crucial for the Parts Advisor position.
✨Show Team Spirit
Be ready to discuss your experience working in a team environment. Highlight instances where collaboration led to success, as teamwork is essential in the parts department. This will demonstrate that you can fit into their friendly and professional culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s training programmes and career development opportunities. This shows that you're not just interested in the job, but also in growing with the company and contributing to its success.
