At a Glance
- Tasks: Assist customers and manage parts orders efficiently in a dynamic automotive environment.
- Company: Join one of the UK's top automotive retailers with a strong team culture.
- Benefits: Enjoy a competitive salary, bonuses, and a comprehensive rewards package.
- Other info: Full-time role with excellent career growth opportunities and supportive work culture.
- Why this job: Be part of a friendly team and make a real impact in the automotive industry.
- Qualifications: Experience as a Parts Advisor and strong customer service skills required.
The predicted salary is between 30500 - 35500 € per year.
About us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Mercedes-Benz of Gatwick
Contract Type: Full Time, Permanent
Salary: £30,500, plus bonus!
Hours: 42 hours (Monday to Friday 8am to 5pm, Saturdays 8am to 2pm on a rota basis)
Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, we are on the hunt for an experienced and enthusiastic Parts Advisor. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our parts department. Working alongside a friendly and hard-working team of parts advisors, you will be able to build relationships and manage our customer’s expectations.
As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.
Responsibilities
- Assisting the Parts Manager with daily duties
- Completing Vehicle health checks for workshop
- Ensuring all items are correctly located and stock control
- Receiving orders
Parts Advisor New Crawley, England, United Kingdom employer: Lookers plc
As one of the top three automotive retailers in the UK, we pride ourselves on fostering a supportive and dynamic work environment at our Crawley location. Our commitment to employee growth is reflected in our comprehensive rewards and benefits package, which not only enhances your career but also prioritises your wellbeing and work-life balance. Join our friendly team at Mercedes-Benz of Gatwick, where your contributions are valued and recognised, making it an excellent place for passionate Parts Advisors to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor New Crawley, England, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand what makes them tick and how you can contribute to their success as a Parts Advisor.
✨Tip Number 3
Practice common interview questions related to parts advising. Think about scenarios where you've excelled in customer service or managed stock effectively, and be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Parts Advisor New Crawley, England, United Kingdom
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being a Parts Advisor with us!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the Parts Advisor role. We love seeing how your background aligns with what we’re looking for, so don’t hold back on showcasing your expertise!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get a quick understanding of who you are and what you bring to the table.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lookers plc
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive parts and the specific brands the company represents. Familiarise yourself with common parts, their functions, and any recent developments in the industry. This will show that you're not just interested in the role but also passionate about the field.
✨Showcase Your Customer Service Skills
As a Parts Advisor, you'll be dealing with customers regularly. Prepare examples from your past experiences where you've successfully managed customer expectations or resolved issues. Highlighting your ability to communicate effectively and build relationships will set you apart.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and how you handle stock discrepancies or order processing. Think of scenarios where you had to think on your feet and prepare to discuss how you would approach similar situations in this role.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the training process, or how success is measured in the parts department. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.