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- Tasks: Join our team as a Parts Advisor and support our busy parts department.
- Company: Top automotive retailer in the UK with a focus on people and culture.
- Benefits: Competitive salary, generous leave, health perks, and discounts on tech and gym memberships.
- Other info: Great career development opportunities and a supportive work environment.
- Why this job: Be part of a friendly team and make a real impact in customer service.
- Qualifications: Experience in a similar role and strong communication skills required.
The predicted salary is between 28500 - 28500 £ per year.
About us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Position: Ayr Audi
Contract Type: Full Time, Permanent
Salary: £28,500 dependent on brand experience, plus bonus!
Hours: 42 hours (Monday to Friday 8am to 5pm, Saturdays 8am to 12pm on a rota basis)
Role Overview
We are on the hunt for an experienced and enthusiastic Parts Advisor. This is an excellent opportunity to join our friendly and professional team and be integral to the smooth running of our parts department. You will build relationships and manage our customers’ expectations.
Responsibilities:
- Assist the Parts Manager with daily duties
- Complete vehicle health checks for workshop
- Ensure all items are correctly located and maintain stock control
- Receive orders and ensure returns are up to date
- Answer calls from customers
- Provide excellent customer care
Qualifications:
You will have previous experience gained in a similar role. You will possess excellent communication skills and practical knowledge of computer systems. It is important that you can work as part of a team as well as independently.
Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
Equal Opportunity Statement
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
We will conduct relevant employment checks prior to you commencing employment with us. These will include verifying recent employment, address, credit history, and a standard criminal record check. For roles that require a driving licence, a licence check will also be carried out. All offers of employment are made subject to a 6‑month probation period commencing from your start date.
Parts Advisor Ayr, Scotland, United Kingdom employer: Lookers plc
Contact Detail:
Lookers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor Ayr, Scotland, United Kingdom
✨Tip Number 1
Get to know the company! Research Ayr Audi and our values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to the Parts Advisor role. Think about your past experiences and how they relate to the responsibilities we’ve outlined.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and ready to represent our brand. It shows you care about the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Parts Advisor Ayr, Scotland, United Kingdom
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous experience as a Parts Advisor or in a similar role. We want to see how your skills can contribute to our team, so don’t hold back on showcasing your expertise!
Tailor Your Application: Take a moment to tailor your application to the job description. Mention specific responsibilities and qualifications that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the role.
Be Personable: We value excellent communication skills, so let your personality shine through in your written application. Use a friendly tone and express your enthusiasm for joining our team – we love to see candidates who are excited about the opportunity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Lookers plc
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive parts and the specific brands the company represents. Familiarise yourself with common parts issues and solutions, as well as any recent developments in the automotive industry. This will show that you're not just interested in the role but also passionate about the field.
✨Showcase Your Communication Skills
As a Parts Advisor, you'll need to communicate effectively with both customers and team members. Practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've successfully handled customer queries or resolved issues in the past to demonstrate your skills during the interview.
✨Demonstrate Team Spirit
This role requires working closely with others, so be ready to discuss your experience in team settings. Share stories that highlight your ability to collaborate, support colleagues, and contribute to a positive work environment. Employers love candidates who can fit into their team culture!
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company, the team, and the role itself. This shows your genuine interest and helps you assess if the company is the right fit for you. Ask about training opportunities or how success is measured in the Parts department.