Parts Advisor

Parts Advisor

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Lookers plc

At a Glance

  • Tasks: Join our team as a Parts Advisor and ensure smooth operations in our parts department.
  • Company: Top automotive retailer in the UK, representing 32 brands across 150 dealerships.
  • Benefits: Competitive salary, generous leave, health perks, and exclusive discounts.
  • Other info: Inclusive workplace that values your contributions and supports your growth.
  • Why this job: Be part of a friendly team and make a real impact on customer satisfaction.
  • Qualifications: Previous experience in a similar role and excellent communication skills required.

The predicted salary is between 30000 - 40000 £ per year.

About the role

Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, we are on the hunt for an experienced and enthusiastic Parts Advisor. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our parts department. Working alongside a friendly and hard‑working team of parts advisors, you will build relationships and manage our customers' expectations. As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will complete all administrative functions accurately and log any stock discrepancies with the Parts Manager.

Responsibilities

  • Assisting the Parts Manager with daily duties
  • Completing vehicle health checks for workshop
  • Ensuring all items are correctly located and stock controlled
  • Receiving orders and ensuring returns are up to date
  • Answering calls from customers
  • Providing excellent customer care

Qualifications

You will have previous experience in a similar role. You will possess excellent communication skills and practical knowledge of computer systems. It is important that you can work as part of a team as well as independently. You will be a people person with excellent verbal and written communication skills.

About us

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands. We sell a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset and are committed to recognising the valuable contribution each person makes.

Benefits

  • Competitive salaries with structured pay scales and progression
  • Generous annual leave that increases with length of service
  • Enhanced family leave, including six months’ full pay for maternity and adoption leave, and two weeks’ full pay for paternity leave
  • Access to Techscheme for discounted technology purchases with flexible payments
  • Health & Wellbeing: eyecare vouchers, Smart Health 24/7 GP access, dental insurance, optional critical illness cover
  • Financial Wellbeing: MyView PayNow, free will writing services, flexible life assurance options and partner life assurance
  • Leisure & Lifestyle: discounted gym memberships, travel insurance, access to home and technology vouchers, a bYond card and a wide range of exclusive retail and lifestyle discounts

Equal Opportunities

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, inclusive, and empowers our people to bring their whole selves to work and reach their full potential.

Parts Advisor employer: Lookers plc

Join a leading automotive retailer where your role as a Parts Advisor is valued within a supportive and dynamic team. With competitive salaries, generous annual leave, and a commitment to employee wellbeing, we offer a workplace that fosters growth and inclusivity. Our culture prioritises collaboration and customer care, ensuring you have the tools and support needed to thrive in your career.

Lookers plc

Contact Details:

Lookers plc Recruitment Team

We think you need these skills to ace Parts Advisor

Customer Care
Communication Skills
Teamwork
Computer Systems Knowledge
Stock Control
Order Processing
Administrative Skills