Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service and handle interactions across multiple channels.
- Company: Leading automotive retailer in the UK with a vibrant contact centre.
- Benefits: Competitive salary, generous benefits, and great progression opportunities.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and a target-driven mindset required.
- Other info: Flexible schedule and a supportive work environment for growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading automotive retailer in the UK is seeking motivated Customer Advisors for their growing Customer Contact Centre in Newcastle upon Tyne. In this role, you will be crucial in delivering high-quality service by handling customer interactions across various channels.
Successful candidates will demonstrate strong communication skills and a target-driven mindset, along with the ability to work within a flexible schedule.
The position offers competitive salaries, generous benefits and opportunities for progression.
Customer Experience Advisor – Bookings & Upsell in Newcastle upon Tyne employer: Lookers plc
Contact Detail:
Lookers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor – Bookings & Upsell in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling customer interactions, try role-playing with a friend or family member. This will help you feel more confident when discussing how you can deliver high-quality service.
✨Tip Number 3
Be ready to showcase your target-driven mindset! Think of examples from your past experiences where you met or exceeded targets. This will demonstrate your ability to thrive in a performance-oriented environment.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're proactive and keen on joining our awesome team!
We think you need these skills to ace Customer Experience Advisor – Bookings & Upsell in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and making their experience the best it can be!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Customer Experience Advisor role. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us see your strengths quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Lookers plc
✨Know the Company Inside Out
Before your interview, do some homework on the automotive retailer. Understand their values, mission, and recent developments. This will not only impress the interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Communication Skills
As a Customer Experience Advisor, strong communication is key. Prepare examples of how you've effectively handled customer interactions in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your skills.
✨Demonstrate Your Target-Driven Mindset
Be ready to discuss how you’ve met or exceeded targets in previous roles. Share specific metrics or achievements that showcase your ability to drive results. This will show that you’re not just about providing service, but also about contributing to the company’s success.
✨Flexibility is Key
Since the role requires a flexible schedule, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or worked in dynamic environments. This will reassure them that you can handle the demands of the job.
