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For Companies At a Glance
- Tasks: Book services, advise customers, and manage a busy automotive environment.
- Company: Leading automotive retailer with a focus on customer care and growth.
- Benefits: Competitive salary, wellbeing support, and career development opportunities.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Excellent communication skills and previous automotive experience required.
- Other info: Great opportunities for progression in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive retailer is seeking an experienced Service Advisor to join their aftersales team in Newcastle upon Tyne.
Responsibilities include:
- Booking services and repairs
- Advising customers
- Managing a busy environment
The ideal candidate has:
- Excellent communication skills
- Is a team player
- Previous experience in an automotive role
This position offers a competitive salary with opportunities for progression and a range of benefits to support wellbeing and career development.
Automotive Service Advisor – Dynamic Customer Care & Growth in Newcastle upon Tyne employer: Lookers plc
Contact Detail:
Lookers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor – Dynamic Customer Care & Growth in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of customer service best practices and be ready to share examples from your past experiences. We want to see how you handle busy environments and keep customers happy!
✨Tip Number 3
Show off your communication skills! During interviews, make sure to listen actively and respond thoughtfully. This is your chance to demonstrate that you can advise customers effectively and work well with the team.
✨Tip Number 4
Don't forget to apply through our website! It's the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Automotive Service Advisor – Dynamic Customer Care & Growth in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in the automotive industry. We want to see how your background makes you a perfect fit for the Service Advisor role, so don’t hold back!
Communicate Clearly: Since excellent communication skills are key for this position, ensure your application is clear and concise. Use straightforward language and avoid jargon to make it easy for us to understand your points.
Tailor Your Application: Take a moment to tailor your application specifically for this role. Mention how your skills align with the responsibilities listed in the job description, like booking services and advising customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lookers plc
✨Know Your Automotive Stuff
Brush up on your automotive knowledge before the interview. Be ready to discuss common service issues, repairs, and customer concerns. This will show that you’re not just a people person but also someone who understands the technical side of things.
✨Show Off Your Communication Skills
As a Service Advisor, communication is key. Practice explaining complex automotive concepts in simple terms. During the interview, demonstrate your ability to listen actively and respond thoughtfully to questions, showcasing your customer care skills.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with an unhappy customer or managing multiple bookings. Think of examples from your past experience where you successfully navigated similar challenges and be ready to share those stories.
✨Highlight Teamwork Experience
This role requires collaboration with various team members. Be prepared to discuss times when you worked effectively in a team environment. Emphasise your ability to support colleagues and contribute to a positive workplace culture.
