At a Glance
- Tasks: Book services, advise customers, and liaise with the Aftersales team.
- Company: Join Lookers plc, a leading automotive group in the UK.
- Benefits: Earn up to £35,000 OTE with great employee perks.
- Other info: Be part of a supportive team focused on delivering first-class experiences.
- Why this job: Kickstart your career with training and growth opportunities in a dynamic environment.
- Qualifications: Exceptional communication skills and a passion for customer service.
The predicted salary is between 30000 - 35000 € per year.
Lookers plc is hiring a Service Advisor at Newcastle Volkswagen to join our aftersales team in the United Kingdom. This position requires exceptional communication skills and a passion for delivering a first-class customer experience.
Responsibilities include:
- Booking services
- Advising customers on warranty coverage
- Liaising with the Aftersales team
The role promises professional growth with continuous training opportunities. Competitive salary up to £35,000 OTE and various employee benefits are provided.
Automotive Service Advisor — Growth & Training Path in London employer: Lookers plc
Lookers plc is an excellent employer, offering a dynamic work environment at Newcastle Volkswagen where exceptional communication and customer service are valued. With a competitive salary of up to £35,000 OTE, continuous training opportunities, and a strong focus on professional growth, employees can thrive in their careers while enjoying a supportive team culture that prioritises both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Advisor — Growth & Training Path in London
✨Tip Number 1
Make sure to research Lookers plc and Newcastle Volkswagen before your interview. Knowing their values and recent achievements will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to convey information clearly and effectively. Try role-playing with a friend or family member to get comfortable discussing warranty coverage and service bookings.
✨Tip Number 3
Don’t forget to highlight your passion for customer service during interviews. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re the right fit for delivering that first-class experience.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We want to see your application directly, so make sure to showcase your skills and enthusiasm for the role. Good luck!
We think you need these skills to ace Automotive Service Advisor — Growth & Training Path in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for delivering a first-class customer experience shine through. We want to see that you genuinely care about helping customers and making their day better!
Tailor Your CV:Make sure your CV is tailored to the Service Advisor role. Highlight any relevant experience in customer service or automotive knowledge. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:In your written application, keep things clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, just like we do with our customers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lookers plc
✨Know Your Stuff
Before the interview, brush up on your knowledge of automotive services and warranty coverage. Familiarise yourself with common customer queries and how to address them effectively. This will show Lookers plc that you’re not just passionate about cars but also ready to provide top-notch service.
✨Showcase Your Communication Skills
Since this role requires exceptional communication skills, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member, focusing on how you explain complex information in a simple way. Remember, it’s all about making the customer feel valued!
✨Demonstrate Your Customer-Centric Approach
Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to illustrate your commitment to delivering a first-class customer experience. This will resonate well with the hiring team at Lookers plc.
✨Embrace the Growth Mindset
Since the position promises professional growth and training opportunities, express your enthusiasm for learning and development. Share your career aspirations and how you see yourself evolving within the company. This will show Lookers plc that you’re not just looking for a job, but a long-term career path.
