At a Glance
- Tasks: Book services, advise customers, and manage inquiries for top-notch experiences.
- Company: Join Lookers plc, a leading name in the automotive industry.
- Benefits: Competitive salary up to £38,000 OTE and extensive training opportunities.
- Other info: Great career progression opportunities await you!
- Why this job: Grow your career while delivering exceptional customer service in a dynamic environment.
- Qualifications: Experience in the automotive industry and strong communication skills.
The predicted salary is between 32000 - 38000 £ per year.
Lookers plc in Leeds is looking for a dedicated Service Advisor to join their Aftersales Team. The role involves booking services, advising customers, and managing inquiries to ensure superb customer experiences.
Candidates should have experience in the automotive industry, exceptional communication skills, and a passion for customer service.
The position offers extensive training and career progression opportunities with a competitive salary of up to £38,000 OTE (basic of £32,000).
Senior Auto Service Advisor: Growth & Training in Leeds employer: Lookers plc
Lookers plc is an exceptional employer located in Leeds, offering a vibrant work culture that prioritises employee development and customer satisfaction. With extensive training programmes and clear pathways for career progression, employees are empowered to grow within the automotive industry while enjoying a competitive salary and a supportive team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Auto Service Advisor: Growth & Training in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Senior Auto Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Lookers plc and their Aftersales Team, and think about how your experience aligns with their needs. Practise answering common interview questions, especially around customer service and communication skills, so you can shine when it counts.
✨Tip Number 3
Show off your passion! When you get the chance to chat with potential employers, make sure to express your enthusiasm for the automotive industry and helping customers. A genuine passion can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly can sometimes give you an edge over other candidates. Don’t miss out on the opportunity to join a fantastic team at Lookers plc!
We think you need these skills to ace Senior Auto Service Advisor: Growth & Training in Leeds
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through. We want to see how you’ve gone above and beyond for customers in the past, so share those stories that highlight your dedication!
Highlight Relevant Experience:Make sure to showcase your experience in the automotive industry. We’re looking for candidates who understand the ins and outs of the field, so don’t hold back on detailing your previous roles and responsibilities.
Tailor Your Application:Take a moment to tailor your application specifically for this role. We love it when candidates take the time to align their skills and experiences with what we’re looking for, so make it personal and relevant!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Lookers plc
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Familiarise yourself with common service procedures and customer concerns in the industry. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Service Advisor, you'll need to communicate effectively with customers and team members. Practice articulating your thoughts clearly and confidently. Consider role-playing with a friend to simulate customer interactions and refine your approach.
✨Highlight Your Customer Service Passion
Prepare examples from your past experiences where you've gone above and beyond for customers. This could be resolving a complaint or providing exceptional service. Showing your dedication to customer satisfaction will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the company culture, training opportunities, and career progression. This not only shows your interest in the role but also helps you gauge if Lookers plc is the right fit for you.
