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For Companies At a Glance
- Tasks: Book services, advise on warranties, and manage customer interactions.
- Company: Leading automotive retailer in Leeds with a supportive team.
- Benefits: Up to £35,000 OTE, continuous training, and career progression.
- Why this job: Join a dynamic team and enhance customer experiences in the automotive industry.
- Qualifications: Exceptional communication skills and a passion for customer service.
- Other info: Great opportunity for growth in your automotive career.
The predicted salary is between 28000 - 42000 £ per year.
A leading automotive retailer in Leeds is seeking an experienced Service Advisor to join their Aftersales Team. The role involves booking services, advising customers on warranties, and managing high volumes of customer interactions.
Candidates should possess exceptional communication skills and a passion for delivering outstanding customer experiences. The salary is up to £35,000 OTE, with continuous training and potential for career progression. Join a supportive team and take the next step in your automotive career.
Automotive Service Advisor – Customer Experience Lead in Leeds employer: Lookers plc
Contact Detail:
Lookers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor – Customer Experience Lead in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your responses. Highlight your communication skills and passion for customer experience, as these are key in this role.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself and let your enthusiasm for the automotive industry shine through. A positive attitude can make all the difference!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly can sometimes give you an edge over other candidates. Let’s get you started on this exciting journey!
We think you need these skills to ace Automotive Service Advisor – Customer Experience Lead in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor and showcases your exceptional communication skills. We want to see how you've delivered outstanding customer experiences in the past!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about the automotive industry and how you can contribute to our Aftersales Team. Keep it engaging and personal.
Showcase Relevant Experience: When filling out your application, emphasise any previous roles where you've managed high volumes of customer interactions. We love seeing how you've handled challenges and provided solutions!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Lookers plc
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially around service bookings and warranties. Familiarise yourself with common customer queries and how to handle them effectively. This will show that you're not just passionate about cars but also know how to provide top-notch customer service.
✨Showcase Your Communication Skills
Since the role requires exceptional communication skills, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member where you can focus on explaining complex topics in simple terms. This will help you shine during the actual interview.
✨Demonstrate Your Customer-Centric Approach
Prepare examples from your past experiences where you went above and beyond for a customer. Think of specific situations where you turned a negative experience into a positive one. This will highlight your passion for delivering outstanding customer experiences, which is key for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, training opportunities, and how they measure success in customer interactions. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
