At a Glance
- Tasks: Lead a dynamic team to achieve sales and customer satisfaction goals.
- Company: Top automotive retailer in the UK with a focus on people and culture.
- Benefits: Competitive salary, generous leave, health support, and career development opportunities.
- Other info: Inclusive workplace with a commitment to employee growth and success.
- Why this job: Join a successful brand and make a real impact in the automotive industry.
- Qualifications: Experience in automotive management and strong leadership skills required.
The predicted salary is between 104000 - 130000 £ per year.
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Position: Head of Business – Hamilton Audi
Working Hours: Monday to Friday 8am to 6pm, plus weekends as required
Salary: up to £130,000 OTE (basic plus bonus)
A rare and exciting opportunity has become available for a driven and talented leader to join our team as Head of Business at our Hamilton Audi Centre. Your role as HOB will be to effectively manage the resources within our dealerships to achieve business objectives, including sales volumes, profitability, employee satisfaction, customer satisfaction and loyalty levels. This is a fantastic role for the right person to put their talents to the test and to enhance this already successful business. You will lead a highly motivated team in delivering world‑class customer service experiences, through efficient communication, team building, and coaching your managers and colleagues.
Key Responsibilities
- Develop a customer service driven environment and culture through regular communication, team building and coaching with your teams
- Communicate and maintain customer service standards and measurements in line with the requirements of the Brand
- Provide clear leadership by ensuring the vision and objectives for the business are understood and communicated
- Train and develop department managers in line with organisational requirements
- Agree objectives & work standards with department managers reviewing their performance regularly
- Develop and monitor the business plan for all sales areas with senior managers to meet business objectives, profit margins and market penetration
Experience and Skills Required
We are looking for someone who is already operating at Head of Business level or is an experienced Automotive Manager looking to take their career in the industry to the next level. It is essential that you have experience of working with premium brands and have a solid understanding of a Used Car department. You’ll be someone who can demonstrate effective people management skills and has the ability and experience to draw the best performance from their team, as well as communicating effectively to build relationships with employees and customers. Our General Manager will be a real go‑getter with a positive can‑do attitude that has genuine regard for the importance of the customer to the sustainability of the business. As representatives of a world‑renowned Brand, all our managers act as trustworthy ambassadors and run their area of responsibility in a manner that honors the Brand values and supports their Brand strategy.
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- Byond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6‑month probation period commencing from your start date.
Head of Business Hamilton, Scotland, United Kingdom employer: Lookers plc
As one of the top three automotive retailers in the UK, we pride ourselves on our commitment to our employees, offering a comprehensive rewards and benefits package that supports both career growth and personal wellbeing. At our Hamilton Audi Centre, you will lead a dynamic team in a culture that values customer service excellence, while enjoying generous annual leave, enhanced family leave, and access to various health and financial wellbeing resources. Join us to be part of a supportive environment that celebrates success and fosters professional development within the thriving automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Business Hamilton, Scotland, United Kingdom
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at companies you’re interested in. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership skills! As a potential Head of Business, you’ll need to demonstrate your ability to lead and motivate a team. Consider role-playing interview scenarios with a friend or mentor to refine your approach and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team and contributing to our success in the automotive world.
We think you need these skills to ace Head of Business Hamilton, Scotland, United Kingdom
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering top-notch customer service and leading a motivated team.
Tailor Your CV:Make sure your CV is tailored to the Head of Business role. Highlight your experience with premium brands and any leadership roles you've held. We love seeing how your skills align with our needs, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your achievements and how you can contribute to our success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Lookers plc
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and the specific role of Head of Business at Hamilton Audi. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a potential Head of Business, it’s crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams, improved customer satisfaction, or driven sales in previous roles. Be ready to discuss your approach to coaching and developing others, as this is key to the position.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making process. Think about challenges you’ve faced in the automotive industry and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Insightful Questions
At the end of the interview, you’ll likely have the chance to ask questions. Use this opportunity to inquire about the company culture, team dynamics, and future goals for the Hamilton Audi Centre. This not only shows your interest but also helps you determine if the company is the right fit for you.
