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- Tasks: Book services, advise customers, and manage high volumes of interactions in a fast-paced environment.
- Company: Leading automotive retailer with a focus on customer care.
- Benefits: Competitive salary, training opportunities, and enhanced family leave.
- Why this job: Join a passionate team and make a difference in customer service and the automotive industry.
- Qualifications: Energetic, communicative, and experienced in the automotive sector.
The predicted salary is between 28800 - 43200 £ per year.
A leading automotive retailer is seeking an experienced Service Advisor to join their team in Guildford. You will be responsible for booking services, advising customers, and managing high volumes of interactions. The ideal candidate is energetic, communicative, and has experience in the automotive industry.
Benefits include competitive salary, training opportunities, and enhanced family leave. This is an excellent opportunity for someone passionate about customer service and cars.
Auto Service Advisor - Fast-Paced Customer Care & Benefits in Guildford employer: Lookers plc
Contact Detail:
Lookers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Auto Service Advisor - Fast-Paced Customer Care & Benefits in Guildford
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. Show them you're not just another candidate, but someone who genuinely fits into their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll be interacting with customers all day. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Auto Service Advisor - Fast-Paced Customer Care & Benefits in Guildford
Some tips for your application 🫡
Show Your Passion for Cars: When writing your application, let your love for cars shine through! Share any relevant experiences or stories that highlight your enthusiasm for the automotive industry. We want to see that you’re not just looking for a job, but that you genuinely care about the field.
Highlight Your Customer Service Skills: As a Service Advisor, you'll be interacting with customers all day long. Make sure to emphasise your communication skills and any previous customer service experience in your application. We’re looking for someone who can handle high volumes of interactions with ease!
Be Energetic and Engaging: Your application should reflect your energetic personality! Use an engaging tone and don’t be afraid to show a bit of your character. We want to know that you’re someone who can bring positive energy to our team and make customers feel valued.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Lookers plc
✨Know Your Automotive Stuff
Brush up on your knowledge of automotive services and common customer queries. Being able to confidently discuss car maintenance and repairs will show that you’re not just a people person, but also someone who understands the industry.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about situations where you turned a negative experience into a positive one. This will demonstrate your ability to handle high volumes of interactions effectively.
✨Practice Your Communication
Since the role requires strong communication skills, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family to get comfortable with speaking about your experiences and how they relate to the job.
✨Be Energetic and Engaging
Bring your energy to the interview! The ideal candidate is described as energetic, so make sure your enthusiasm for the role shines through. A positive attitude can be contagious and will leave a lasting impression on the interviewers.