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- Tasks: Engage with customers, provide exceptional service, and drive sales in a dynamic automotive environment.
- Company: Join one of the UK's top automotive retailers with a focus on innovation and teamwork.
- Benefits: Enjoy competitive salary, generous leave, health perks, and career development opportunities.
- Why this job: Be part of an exciting team selling cutting-edge electric vehicles and creating unforgettable customer experiences.
- Qualifications: Sales and customer service experience; a driving licence is essential.
- Other info: Flexible training options and potential involvement in marketing and events await you!
The predicted salary is between 23000 - 31000 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Product and Sales Specialist - Glasgow Silverburn
Permanent, full time
Hours: Monday to Friday 8:30 - 17:30, 9:30 - 18:30 or 12:00 - 21:00; Saturday 8:30 - 17:30, 9:30 - 19:00; Sunday 9:30 - 19:00
Salary: £27,000 per annum + bonus and excellent benefits!
We are recruiting for an ambitious Product and Sales Specialist to join our hard-working and friendly team on site at Glasgow Silverburn. You will work alongside our passionate team to provide Lookers customers a first class customer service experience.
The training is well thought out with our personal training platforms, interactive webinars, and our buddy system that a person with absolutely no car knowledge can transition easily into the role.
In this role you will have the exciting opportunity to gain some extra skills and experience out with the core role. You may be given the chance to be involved with Marketing and Events, our Business Development team, or our used vehicle programme. The ideal candidate will have a keen interest in at least one of these areas. We are looking to speak to people with a background in Sales and Customer Service for this role. A driving licence is a must for this role.
Responsibilities:
- Communicating with customers in a friendly and polite manner via email, telephone and in person
- Working with your team to ensure all sales targets and KPIs are met
- As a Polestar Sales Specialist, you will act as a brand ambassador, providing a truly immersive, educational, and thrilling experience to our customers.
- It will be your mission to ensure that every one of our customers leaves our space with unforgettable memories.
- Arranging and accompanying customers on test drives
- Completing mandatory paperwork and processes as required
- Become a true ambassador of the sales process, driving forwards all enquiry leads, whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Critical illness cover for peace of mind during life’s most challenging moments
- Financial Wellbeing: MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data, including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it, is set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Sales and Product Specialist Glasgow, Scotland, United Kingdom employer: Lookers plc
Contact Detail:
Lookers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Product Specialist Glasgow, Scotland, United Kingdom
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role. Highlight your sales and customer service skills, and don’t forget to share your passion for the automotive industry!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our fantastic team at Polestar!
We think you need these skills to ace Sales and Product Specialist Glasgow, Scotland, United Kingdom
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the automotive industry shine through! We want to see that you’re genuinely excited about the role and the chance to work with electric vehicles.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience in sales and customer service, and don’t forget to mention your interest in marketing or events if that’s your thing!
Be Personable: Since we value a friendly and approachable team, make sure your application reflects your personality. Use a conversational tone and don’t be afraid to show a bit of who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Lookers plc
✨Know Your Product
Before the interview, make sure you have a solid understanding of the electric vehicles and products that Polestar offers. Familiarise yourself with their features, benefits, and any recent news about the brand. This will show your genuine interest and help you stand out as a knowledgeable candidate.
✨Showcase Your Customer Service Skills
Since this role is all about providing first-class customer service, prepare examples from your past experiences where you went above and beyond for a customer. Think about how you can demonstrate your ability to build rapport and create memorable experiences for customers.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating customer interactions. Practice how you would handle various scenarios, such as addressing customer concerns or guiding them through a test drive. This will help you feel more confident and showcase your sales skills effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.