At a Glance
- Tasks: Join our team as a Parts Advisor and ensure smooth operations in our parts department.
- Company: Top automotive retailer in the UK, representing 32 brands across 150 dealerships.
- Benefits: Competitive salary, generous leave, health benefits, and exclusive discounts.
- Other info: Inclusive workplace with great career progression opportunities.
- Why this job: Be part of a friendly team and make a real impact on customer satisfaction.
- Qualifications: Experience in a similar role with excellent communication skills required.
The predicted salary is between 28500 - 28500 € per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Contract Type: Full Time, Permanent
Salary: £28,500, plus bonus!
Hours: 42 hours (Monday to Friday 8am to 5pm, Saturdays 8am to 12pm on a rota basis)
Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, we are on the hunt for an experienced and enthusiastic Parts Advisor. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our parts department. Working alongside a friendly and hard-working team of parts advisors, you will be able to build relationships and manage our customer’s expectations.
As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.
Responsibilities:
- Assisting the Parts Manager with daily duties
- Completing Vehicle health checks for workshop
- Ensuring all items are correctly located and stock control
- Receiving orders & ensuring returns are up to date
- Answering calls from customers
- Providing excellent customer care
You will have previous experience gained in a similar role. You will possess excellent communication skills, and practical knowledge of computer systems. It is important that you can work as part of a team as well as having the ability to work independently. You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team.
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
- Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Parts Advisor New Glasgow, Scotland, United Kingdom employer: Lookers plc
At Lookers, we pride ourselves on being one of the UK's leading automotive retailers, offering a vibrant work culture that values each employee's contributions. Our Glasgow location not only provides competitive salaries and a comprehensive benefits package but also fosters professional growth through structured pay scales and progression opportunities. Join our friendly team as a Parts Advisor and enjoy a supportive environment that prioritises your wellbeing and career development.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor New Glasgow, Scotland, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend local events, and don’t be shy about letting people know you’re on the lookout for a Parts Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your customer service skills and teamwork abilities.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your passion for the automotive industry shines through. A positive attitude can set you apart from other candidates, so let them know you’re excited about the opportunity!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a lasting impression. It shows you’re genuinely interested in the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Parts Advisor New Glasgow, Scotland, United Kingdom
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Parts Advisor role. Highlight your relevant experience and skills that match what we're looking for, like customer care and stock management. A personalised CV shows us you’re genuinely interested!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for our team. Share specific examples of your past experiences and how they relate to the responsibilities of the Parts Advisor position.
Show Off Your Communication Skills:Since excellent communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We want to see your attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s quick and easy, plus you’ll get all the latest updates about your application status directly from us!
How to prepare for a job interview at Lookers plc
✨Know Your Stuff
Before the interview, brush up on your knowledge of automotive parts and systems. Familiarise yourself with common parts, their functions, and any specific brands the company represents. This will show that you're not just a people person but also someone who understands the technical side of the role.
✨Showcase Your Customer Service Skills
As a Parts Advisor, excellent customer care is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Highlighting your ability to manage expectations and build relationships will make you stand out.
✨Be Ready for Teamwork Questions
Since teamwork is crucial in this role, think of instances where you've collaborated effectively with colleagues. Be prepared to discuss how you contribute to a positive team environment and how you handle conflicts or challenges within a team setting.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training process, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
