Parts Advisor Glasgow, Scotland, United Kingdom

Parts Advisor Glasgow, Scotland, United Kingdom

Glasgow Full-Time 28500 - 28500 € / year (est.) No home office possible
Lookers plc

At a Glance

  • Tasks: Join our team as a Parts Advisor and ensure smooth operations in our parts department.
  • Company: Top automotive retailer in the UK, representing 32 brands across 150 dealerships.
  • Benefits: Competitive salary, generous leave, health perks, and discounts on tech and gym memberships.
  • Other info: Inclusive workplace that values diversity and supports your career growth.
  • Why this job: Be part of a friendly team and make a real impact in customer service.
  • Qualifications: Experience in a similar role with strong communication and teamwork skills.

The predicted salary is between 28500 - 28500 € per year.

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Contract Type: Full Time, Permanent

Salary: £28,500, plus bonus!

Hours: 42 hours (Monday to Friday 8am to 5pm, Saturdays 8am to 12pm on a rota basis)

Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, we are on the hunt for an experienced and enthusiastic Parts Advisor. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our parts department. Working alongside a friendly and hard-working team of parts advisors, you will be able to build relationships and manage our customer’s expectations. As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.

Responsibilities:

  • Assisting the Parts Manager with daily duties
  • Completing Vehicle health checks for workshop
  • Ensuring all items are correctly located and stock control
  • Receiving orders & ensuring returns are up to date
  • Answering calls from customers
  • Providing excellent customer care

You will have previous experience gained in a similar role. You will possess excellent communication skills, and practical knowledge of computer systems. It is important that you can work as part of a team as well as having the ability to work independently. You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team.

Core Benefits:

  • Competitive salaries with structured pay scales and progression as you grow within the business
  • Generous annual leave that increases with your length of service
  • Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
  • Access to Techscheme for discounted technology purchases with flexible payments
  • Eyecare vouchers to help cover vision care needs
  • Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
  • Dental insurance for everyday dental care and unexpected treatments
  • Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

  • MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
  • Free will writing services to help plan for the future
  • Flexible life assurance options and partner life assurance for added protection
  • Discounted gym memberships to support an active lifestyle
  • Travel insurance to help you explore with confidence
  • Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

Parts Advisor Glasgow, Scotland, United Kingdom employer: Lookers plc

As one of the UK's top automotive retailers, we pride ourselves on fostering a supportive and inclusive work environment in Glasgow. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, which includes competitive salaries, generous leave policies, and access to health and financial wellbeing resources. Join our friendly team as a Parts Advisor and enjoy opportunities for career progression while making a meaningful impact in a dynamic industry.

Lookers plc

Contact Detail:

Lookers plc Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Parts Advisor Glasgow, Scotland, United Kingdom

Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry, especially those who work at or know about Glasgow Audi. A friendly chat can sometimes lead to job opportunities that aren't even advertised.

Tip Number 2

Prepare for the interview by brushing up on your product knowledge and customer service skills. Think of examples from your past experience where you’ve gone above and beyond for a customer – this will show you’re the right fit for the team!

Tip Number 3

Don’t forget to showcase your teamwork skills! Being a Parts Advisor means working closely with others, so be ready to share how you’ve successfully collaborated in previous roles.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our fantastic team at Glasgow Audi.

We think you need these skills to ace Parts Advisor Glasgow, Scotland, United Kingdom

Customer Care
Communication Skills
Stock Control
Order Processing
Administrative Skills
Teamwork
Independence

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for the automotive industry shine through! We want to see that you're excited about the role of Parts Advisor and how you can contribute to our team.

Tailor Your CV:Make sure to customise your CV to highlight relevant experience. Focus on your previous roles in parts advising or customer service, and don’t forget to mention any specific skills that match what we’re looking for!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at Lookers plc

Know Your Stuff

Make sure you brush up on your knowledge of automotive parts and the specific brands the company represents. Familiarise yourself with common parts, their functions, and any recent developments in the automotive industry. This will show that you're genuinely interested and ready to contribute.

Show Off Your People Skills

As a Parts Advisor, you'll be dealing with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or built strong relationships with clients. This will highlight your ability to connect with people and manage expectations.

Be Ready for Teamwork Questions

Since teamwork is crucial in this role, expect questions about how you work with others. Have a few anecdotes ready that demonstrate your ability to collaborate effectively with colleagues. Emphasise your adaptability and willingness to support your team in achieving common goals.

Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the organisation. This not only shows your interest but also helps you determine if this is the right fit for you.