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- Tasks: Lead and inspire our sales team while building strong customer relationships.
- Company: Top automotive retailer in the UK with a focus on people and growth.
- Benefits: Competitive salary, generous leave, health support, and exclusive discounts.
- Why this job: Join a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in finance and insurance, plus strong coaching skills.
- Other info: Great career development opportunities and a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Contract Type: Permanent, Full-Time
Hours: Monday to Friday 08:30 - 18:00. Saturday 09:00 - 17:00. One weekday off per week.
Our Business Managers are the driving force behind the success of our sales team. Our Business Managers play an essential role within the dealership from coaching and development through to assisting management in planning and forecasting trends. You will also act as a role model for customer service excellence for the team, always leading by example. You will develop long‑lasting, meaningful relationships with our customers and coach and motivate the team to do so too.
Responsibilities
- Identifying appropriate funding and insurance options for customers based on requirement and suitability, while maintaining excellent levels of compliance and treating customers fairly.
- Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a vehicle sale.
- Monitor finance and insurance performance against expectation, while maintaining a compliant sales process.
- Coach and develop the skills of the team to achieve business objectives.
- Assist management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis.
- Acquire a high level of product knowledge to competently answer all customer queries and log all activity to monitor and measure outcomes and provide regular feedback to the Management teams.
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business.
- Generous annual leave that increases with your length of service.
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave.
- Access to Techscheme for discounted technology purchases with flexible payments.
- Eyecare vouchers to help cover vision care needs.
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing.
- Dental insurance for everyday dental care and unexpected treatments.
- Critical illness cover for peace of mind during life’s most challenging moments.
- Financial Wellbeing: MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your earnings through a user‑friendly app.
- Free will writing services to help plan for the future.
- Flexible life assurance options and partner life assurance for added protection.
- Discounted gym memberships to support an active lifestyle.
- Travel insurance to help you explore with confidence.
- Access to home and technology vouchers.
- bYond card and a wide range of exclusive retail and lifestyle discounts.
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and enables people to bring their whole self to work and reach their full potential.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Business Manager Glasgow, Scotland, United Kingdom employer: Lookers plc
Contact Detail:
Lookers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager Glasgow, Scotland, United Kingdom
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at the company you’re eyeing. You never know who might give you the inside scoop or even refer you!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the company’s values, recent news, and their approach to customer service. This will not only impress them but also help you tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for Business Managers and think about how you can showcase your coaching and development skills. The more comfortable you are, the better you’ll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team. So, get that application in and let’s get you on board!
We think you need these skills to ace Business Manager Glasgow, Scotland, United Kingdom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Manager role. Highlight relevant experience in sales, coaching, and customer service. We want to see how you can drive success in our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the automotive industry and how your skills align with our values. Let us know why you’re the perfect fit for our team.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Use specific examples of how you’ve met or exceeded targets in previous roles. We love to see results-driven candidates!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it ensures your application gets to the right people. We can’t wait to hear from you!
How to prepare for a job interview at Lookers plc
✨Know Your Numbers
As a Business Manager, you'll need to be comfortable with financial figures. Brush up on your knowledge of funding and insurance options relevant to the automotive industry. Be prepared to discuss how you would approach financing negotiations and ensure compliance during the sales process.
✨Showcase Your Coaching Skills
This role involves coaching and developing your team. Think of specific examples from your past experiences where you've successfully motivated others or improved team performance. Highlight your leadership style and how you can inspire others to achieve business objectives.
✨Understand Customer Service Excellence
Customer service is key in this role. Prepare to discuss what excellent customer service looks like to you and how you would model this for your team. Share any relevant experiences where you’ve gone above and beyond to create meaningful relationships with customers.
✨Be Ready to Discuss Trends
The job requires planning and forecasting trends. Familiarise yourself with current trends in the automotive market and be ready to share your insights. Discuss how you would use data to inform your decisions and adapt strategies to meet changing customer needs.
