At a Glance
- Tasks: Lead a dynamic sales team and drive customer satisfaction in a premium automotive environment.
- Company: Join one of the UK's top automotive retailers with a commitment to employee value.
- Benefits: Competitive salary, generous leave, health perks, and career progression opportunities.
- Other info: Inclusive workplace culture that values diversity and personal growth.
- Why this job: Make an impact in a fast-paced role while developing your leadership skills.
- Qualifications: Experience in premium automotive sales and proven team leadership skills.
The predicted salary is between 50000 - 55000 £ per year.
Bishop Stortford Land Rover
Location: Bishop Stortford, England, United Kingdom
Contract Type: Permanent Full Time
Salary: Up to £80,000 OTE (£50,000 to £55,000 basic plus bonus)
Hours: 44 Hours – Mon to Fri 9.00am to 6.00pm (one late finish to 7pm and a day off midweek), Sat 9.00am to 5.00pm and Sunday 11.00am to 3.00pm (rota basis)
About
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes.
Role Overview
General Sales Manager – lead an established department in an electrifying franchise. Act as a role model for customer service excellence, develop meaningful relationships with customers and coach and motivate the team.
Responsibilities
- Managing the full sales process, from web inquiry to phone & showroom
- Managing staff performance from structured 121’s to training & development
- Implementing department targets and brand KPI's
- Responsible for buying in vehicles and up to date stock pricing
- Ensuring full FCA compliance within the Sales Department
- Manage and own customer satisfaction
- Oversee day to day showroom operations including vehicle valuations, sales, workshop prep, imaging and presentation
- Collaborate with the divisional buyer, prep technicians, detailers and photography team to deliver marketing standards
Qualifications
- Prior experience in a premium automotive environment with transactional sales and delivering outstanding customer service
- Proven track record in leading a highly motivated team
- Experience monitoring financial performance against budget and addressing shortfalls
- Understanding of finance and insurance product regulations
- Excellent communication, influencing and negotiating skills
- Full UK driving licence
Benefits
- Competitive salaries with structured pay scales and progression
- Generous annual leave increasing with length of service
- Enhanced family leave, including 6 months full pay for maternity and adoption, 2 weeks full pay for paternity
- Techscheme discounts and flexible payments
- Eyecare vouchers
- Smart Health 24/7 GP access
- Dental insurance
- Optional critical illness cover
- MyView PayNow access, free will writing services, flexible life assurance, discounted gym memberships, travel insurance, home and technology vouchers, Beyond Card retail discounts
Equal Opportunities
Lookers and Charles Hurst are an equal opportunities employer, committed to a discrimination‑free, inclusive environment where people can bring their whole selves to work.
General Sales Manager New Bishop Stortford, England, United Kingdom employer: Lookers plc
At Bishop Stortford Land Rover, we pride ourselves on being one of the UK's top automotive retailers, offering a dynamic work environment where our employees are valued as our greatest asset. With competitive salaries, generous benefits, and a strong commitment to employee development, we foster a culture of excellence and inclusivity, ensuring that every team member has the opportunity to thrive in their career while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land General Sales Manager New Bishop Stortford, England, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at Bishop Stortford Land Rover. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us you understand what makes Bishop Stortford Land Rover tick, and how you can contribute to their success. Tailor your answers to reflect their commitment to customer service excellence.
✨Tip Number 3
Practice your pitch! You’ll want to highlight your experience in leading teams and delivering outstanding customer service. We recommend rehearsing with a friend or in front of a mirror to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you’re genuinely interested in the role and appreciate the opportunity to chat about it.
We think you need these skills to ace General Sales Manager New Bishop Stortford, England, United Kingdom
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the General Sales Manager role. Highlight your experience in the automotive industry and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your ability to lead a team. We love seeing candidates who can connect their experiences to our values.
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just responsibilities. Numbers speak volumes, so if you’ve hit targets or improved customer satisfaction, let us know!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Lookers plc
✨Know Your Numbers
As a General Sales Manager, you'll need to demonstrate your understanding of financial performance. Brush up on key metrics like sales targets, profit margins, and customer satisfaction scores. Be ready to discuss how you've met or exceeded these in previous roles.
✨Showcase Your Leadership Skills
This role requires strong leadership abilities. Prepare examples of how you've motivated and developed your team in the past. Think about specific situations where you turned around underperforming staff or implemented successful training programmes.
✨Understand the Brand
Familiarise yourself with Bishop Stortford Land Rover and its values. Research their latest models, customer service philosophy, and market position. Showing that you understand the brand will help you connect with the interviewers and demonstrate your genuine interest.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in sales management, such as handling difficult customers or managing stock levels. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to clearly convey your thought process.
