At a Glance
- Tasks: Manage customer relationships and fulfil parts orders via phone, email, and app.
- Company: Leading automotive retailer with a focus on customer service.
- Benefits: Competitive salary, enhanced family leave, dental insurance, and gym memberships.
- Other info: 42.5 hours per week with opportunities for personal growth.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Strong communication skills and a good telephone manner.
The predicted salary is between 25000 - 32000 £ per year.
A leading automotive retailer is seeking a Telesales Advisor to manage customer relationships and fulfill parts orders via phone, email, and app. The ideal candidate will have strong communication skills and a good telephone manner.
This role offers 42.5 hours of work per week, along with competitive salaries and benefits including enhanced family leave, dental insurance, and gym memberships to support overall employee wellbeing.
Auto Parts Advisor: Customer-Centric Parts Ordering in Gateshead employer: Lookers plc
As a leading automotive retailer, we pride ourselves on fostering a supportive and dynamic work environment where our Auto Parts Advisors can thrive. With a strong emphasis on employee wellbeing, we offer competitive salaries, enhanced family leave, and benefits such as dental insurance and gym memberships, ensuring our team members feel valued and motivated. Join us to be part of a culture that prioritises growth and customer satisfaction in a vibrant industry.
StudySmarter Expert Advice🤫
We think this is how you could land Auto Parts Advisor: Customer-Centric Parts Ordering in Gateshead
✨Tip Number 1
Make sure you know the ins and outs of the automotive industry. Brush up on your product knowledge so you can confidently answer questions and impress potential employers with your expertise.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of telesales, get comfortable speaking clearly and engagingly over the phone. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Network like a pro! Connect with people in the automotive sector on LinkedIn or attend local industry events. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Auto Parts Advisor: Customer-Centric Parts Ordering in Gateshead
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about managing customer relationships, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively engage with customers.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Auto Parts Advisor role. Mention any relevant experience you have in telesales or customer service.
Be Personable:We want to see your personality shine through in your application. Use a friendly tone and don’t be afraid to let your enthusiasm for the role come across. Remember, we’re looking for someone who can connect with customers!
Apply Through Our Website:To make sure your application gets noticed, apply directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lookers plc
✨Know Your Auto Parts
Brush up on your knowledge of auto parts and their functions. Being able to discuss specific parts and their applications will show your expertise and enthusiasm for the role.
✨Practice Your Communication Skills
Since this role involves managing customer relationships, practice your telephone manner. Role-play with a friend or family member to refine your ability to communicate clearly and effectively.
✨Familiarise Yourself with the Company
Research the automotive retailer and understand their values, products, and services. This will help you tailor your answers and demonstrate that you're genuinely interested in being part of their team.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you assess if the company is the right fit for you.
