At a Glance
- Tasks: Provide exceptional customer service, book services, and manage appointments at a leading Audi dealership.
- Company: Join Lookers plc, a dynamic automotive group with a focus on customer satisfaction.
- Benefits: Competitive salary up to £38,000, enhanced family leave, and training opportunities.
- Other info: Great potential for career progression in a supportive team.
- Why this job: Be part of a fast-paced environment where your passion for cars can shine.
- Qualifications: Strong communication skills and a love for customer service are essential.
The predicted salary is between 32000 - 38000 € per year.
Lookers plc is seeking a dedicated Service Advisor for their Farnborough Audi dealership. This full-time position offers maternity cover with a competitive salary package including an OTE up to £38,000.
You will join the Aftersales Team, responsible for providing an exceptional customer experience, booking services, advising on warranties, and managing appointments.
Ideal candidates will excel in communication and customer service while having a passion for cars.
The organization offers numerous benefits including enhanced family leave, training opportunities, and competitive salaries with progression potential.
Automotive Service Advisor – Fast-Paced, Customer-Driven in Farnborough employer: Lookers plc
Lookers plc is an excellent employer, offering a vibrant work culture at the Farnborough Audi dealership where teamwork and customer satisfaction are at the forefront. Employees benefit from competitive salaries, enhanced family leave, and ample training opportunities that foster personal and professional growth, making it an ideal place for those passionate about the automotive industry to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Advisor – Fast-Paced, Customer-Driven in Farnborough
✨Tip Number 1
Get to know the company! Research Lookers plc and their values, especially around customer service and the automotive industry. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to connect with customers effectively. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and what it’s like working at Farnborough Audi. They might share valuable insights that can give you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Don’t miss out!
We think you need these skills to ace Automotive Service Advisor – Fast-Paced, Customer-Driven in Farnborough
Some tips for your application 🫡
Show Your Passion for Cars:When writing your application, let your love for cars shine through! Share any relevant experiences or hobbies that showcase your enthusiasm for the automotive industry. We want to see that you’re not just looking for a job, but that you genuinely care about the field.
Highlight Your Customer Service Skills:As a Service Advisor, communication is key! Make sure to emphasise your customer service experience in your application. We’re looking for candidates who can connect with customers and provide top-notch service, so share examples of how you've done this in the past.
Tailor Your Application:Don’t just send out the same application everywhere! Take the time to tailor your CV and cover letter to the specific role at Lookers plc. Mention the dealership by name and refer to the job description to show that you’ve done your homework and are genuinely interested in this position.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success! It’s super easy and ensures your application goes straight to us. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Lookers plc
✨Know Your Stuff About Cars
Brush up on your automotive knowledge before the interview. Be ready to discuss different car models, common issues, and service processes. This will show your passion for cars and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer. This is crucial for a role that focuses on delivering an exceptional customer experience.
✨Practice Your Communication
Since communication is key in this role, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family to get comfortable discussing your experiences and answering questions.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and the company.
